Requirements Gathering: Collaborate with stakeholders to collect, document, and validate business and technical requirements.
Process Analysis: Evaluate current business processes, identify gaps, and propose improvements.
Solution Design: Translate business needs into functional specifications, user stories, or system requirements for IT teams.
Data Analysis: Analyze data sets to identify trends, support decision-making, and generate actionable insights.
Stakeholder Communication: Act as a bridge between business and technical teams, facilitating meetings and ensuring clear understanding of project objectives.
Documentation: Maintain detailed records of requirements, workflows, and system designs.
Testing and Validation: Participate in system testing, user acceptance testing, and validation of implemented solutions.
Reporting and Recommendations: Generate reports and provide strategic recommendations to executives and project teams.
Required Skills
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills to interact with stakeholders and IT teams.
Proficiency in data analysis tools and business intelligence platforms (e.g., SAP Business Objects, IBM Cognos) for reporting and decision support.
Knowledge of software development life cycle (SDLC) and IT project management principles.
Ability to document requirements clearly and manage them throughout project lifecycles.
Qualifications
Bachelor's degree in Information Technology, or a related field.
Relevant experience as a business analyst or in IT project roles, typically several years.
Familiarity with industry-specific systems and reporting tools depending on the organization