IT/Administrative Officer (Batangas City - Onsite)

2-4 Years

Job Description

We want you in our team!

It/Administrative Officer

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Office Administration, or any related course.
Graduates of vocational/technical IT courses may also be considered with relevant experience.

Experience

At least 2 years of experience in an administrative, office support, or IT support role — ideally in an office, school, or similar organizational setting.
Experience managing user accounts, credentials, and system access for a group of employees, students, or staff is an advantage.
Experience with basic equipment/asset inventory and tracking.
Experience administering or monitoring third-party software platforms (e.g., productivity tools, monitoring systems, learning management systems, or similar user-based platforms) is a strong advantage.
Candidates with a primarily administrative background but hands-on exposure to basic IT tasks (account setup, equipment tracking, troubleshooting) are also welcome to apply.

Technical Skills

Setting up and managing user accounts: creation, password resets, access levels, roles/permissions, and deactivation.
Basic computer and printer troubleshooting (hardware and software level).
Installing, configuring, and maintaining software/tools used company/school-wide (monitoring software, antivirus, productivity suites, etc).
Managing software licenses and subscriptions - tracking seat counts, renewal dates, and user assignments.
Basic network troubleshooting (Wi-Fi, LAN connections, internet setup for onsite or remote/WFH users).
Comfortable navigating admin dashboards/back-end panels for various platforms (e.g., Google Workspace admin console, monitoring software admin panel, or similar systems).
Basic data backup and recovery practices before reassigning or retiring equipment.

Administrative Skills

Maintaining accurate records of user accounts, equipment assignments, and software licenses.
Preparing simple documentation: onboarding/offboarding checklists, equipment handover forms, inventory logs.
Coordinating with vendors or service providers for equipment, internet, or software-related concerns.
Filing and organizing IT-related records (digital and physical) in a clear, consistent system.

Soft Skills/Work Attributes

Trustworthy in handling confidential information (accounts, passwords, personal data).
Detail-oriented, especially with recordkeeping and user access management.
Patient and clear communicator - able to guide non-technical staff through basic troubleshooting steps.
Organized and able to manage multiple small IT/admin tasks throughout the day.
Willing to work onsite on the specified schedule.
Proactive in identifying and flagging system or access issues before they escalate.

So, why join us