Invoicing Administration Officer

Administration Officer
Location: Clark, Pampanga
Shift: Monday - Friday; 7:00am to 4:00pm
Work Arrangement: Onsite

Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global clients in the accounting industry.

About the role...

The Administration Officer will be working closely with the client to support the business and manage the following tasks.

Key Responsibilities:

• Ensuring information received from Technicians/Subcontractors is complete and meets our client's requirements

• Goods receipting of supplier/subcontractor purchase orders and feedback of data into the system

• Attending to ad-hoc queries in a timely manner if required by the direct manager

• Running reports on outstanding service calls and ensuring call statuses are regularly updated

• Raising quoted and planned maintenance service calls and allocating calls to a Service Technician/contractor

• Raise and submit invoices via the necessary means e.g. customer portals, emailing

• Investigate discrepancies of actual cost / labour against the job

• Follow up with technicians regarding issues with paperwork for invoicing purposes

• General Administration duties

• Experienced with administration activities for projects including preparation of reports, spreadsheets and correspondence

• Demonstrated high level proficiency in Microsoft Office applications, particularly MS Excel

• High level of communication skills including active listening, oral and written comprehension

• Verbal and written communication skills - needs to able to book over the phone and email responses back to employee

• High organisation skills in order to meet deadlines

• High level of attention to detail

• Ability to work as a member of a team or independently

• Strong understanding of online booking tools and systems

• A competitive salary

  Health Insurance, and Life Insurance coverage

  21 annual paid leaves

  Annual increase (Annual Performance Review)

  Tenure Recognition Program

  20+ options of free coffee and chocolate drinks

  Billiards, table tennis, or foosball in our breakout room

  Work-life balance and logging off on time for you to enjoy more personal time.

  A genuinely diverse, caring, supportive and high achieving team environment.

  Ongoing training, development and career progression opportunities

  Free & conveniently located onsite parking.

  Join TOA Global and experience the difference!

  We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.