The Internal Audit Manager is a key governance leader responsible for strengthening the company's internal control environment, safeguarding assets, ensuring compliance, and driving operational integrity across all F&B stores, commissaries, and support functions. This role oversees risk-based audits, process reviews, and continuous improvement initiatives that enhance financial accuracy, operational efficiency, and brand protection.
The ideal candidate is a highly analytical and ethical professional with extensive experience in F&B operations, audit methodologies, and cross-functional collaboration. They are able to see both the financial and operational impact of risks and translate insights into practical, value-adding solutions.
Operational Excellence
Internal Audit & Risk Management
- Lead the development and execution of the annual risk-based internal audit plan covering store operations, commissary production, inventory, cash handling, procurement, HR processes, and financial reporting.
- Conduct operational, financial, and compliance audits to ensure all F&B stores and departments adhere to company policies, regulatory requirements, and industry standards.
- Identify process gaps, control weaknesses, and risk exposures; recommend corrective actions that are clear, practical, and aligned with business realities.
- Monitor and validate the implementation of audit recommendations, ensuring timely closure and sustained improvements across all units.
- Evaluate store-level SOPs including inventory management, cashiering, wastage controls, food safety documentation, and labor regulations.
- Collaborate with Finance, Operations, Supply Chain, and HR to strengthen discipline, transparency, and governance.
Fraud Detection & Investigation
- Lead or support investigations related to fraud, theft, misconduct, policy deviations, or financial irregularities.
- Establish systems and controls that minimize opportunities for fraud and shrinkage at both store and commissary levels.
- Assist in building a strong whistleblowing and incident management culture anchored on integrity and accountability.
Process Improvement & Compliance
- Review business processes and recommend improvements that enhance efficiency, reduce losses, and support operational excellence.
- Develop internal control frameworks and SOP updates that keep pace with business growth and evolving F&B operational requirements.
- Ensure the organization complies with statutory requirements such as BIR rules, DOLE guidelines, licensing requirements, and food safety standards.
- Partner with leadership to align audit insights with long-term strategy and sustainable store profitability.
People Engagement and Development
- Models servant leadership and integrates biblical values when working with audit teams and store operations.
- Fosters collaboration with Operations and Support Teams to build an environment where accountability and continuous improvement thrive.
- Coaches and mentors Team Members on internal controls, risk mitigation, and strong operational discipline.
EDUCATION REQUIREMENTS
- Bachelor's degree in Accountancy, Finance, Internal Audit, or a related field.
- CPA, CIA, or CISA preferred but not required.
- Additional training in fraud examination, data analytics, or operational auditing is an advantage.
WORK EXPERIENCE REQUIREMENTS
- Experience: 610 years of internal audit, external audit, or compliance experience, with at least 3 years in a supervisory or managerial role.
- Industry: Strong experience in F&B, retail, hospitality, or multi-branch environments is highly preferred.
- Technical: Proficient in audit planning, process mapping, internal controls, risk assessment, inventory audits, cash cycle audits, and root-cause analysis.
- Systems: Familiarity with ERP systems, POS systems, inventory management platforms, and data analytics tools.
- Leadership: Proven ability to manage audit teams, communicate sensitive findings, and influence change across store and corporate environments.
- Interpersonal Skills: High level of professionalism, emotional maturity, and the ability to manage difficult conversations with fairness and clarity.
- Values Alignment: Demonstrates integrity, stewardship, humility, and a commitment to protecting the organization's mission and resources.
