Intelligent Automation Specialist

We are Coca-Cola Europacific Partners (CCEP) a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.

We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.

You will be reporting in our newly established Integrated Shared Service entity in the Philippines. (100% onsite work arrangement in our BGC, Philippines office)

About the Role

We're seeking a proactive and detail-oriented Intelligent Automation Specialist to support the implementation and lifecycle management of OCR templates within our Intelligent Document Processing (IDP) platform. This role is key to enabling automation across business processes, ensuring high-quality template delivery, and maintaining operational excellence.

You'll collaborate with developers, stakeholders, and support teams to configure, test, and maintain IDP templates, while also providing first-level incident support and driving continuous improvement. If you're passionate about automation, process optimization, and digital transformation, this is your opportunity to contribute to a growing capability within CCEP.

What You Will Be Doing

• Implement OCR templates based on customer and developer specifications
• Document all template configurations in line with internal standards
• Provide first-level support for template-related incidents and ensure timely resolution
• Build and validate data conversion templates to support automation workflows
• Test and verify template functionality to ensure accuracy and performance
• Support IDP platform upgrades and ensure template compatibility across versions
• Ensure all template changes are properly approved and tracked
• Maintain access controls to ensure appropriate user access to processed documents
• Advise on process improvements and contribute to automation-related projects
• Ensure compliance with CCEP policies, including approvals and financial guidelines

About You

• Good understanding of Blue Prism and similar technologies
• Basic understanding of IDP technologies and OCR template configuration
• Proven success in project managing process improvement and implementation
• Strong documentation and troubleshooting skills
• Ability to manage technical issues and collaborate across teams
• Familiarity with automation tools and digital transformation initiatives
• Comfortable working in a fast-paced, collaborative environment
• Knowledge of compliance and governance processes in a corporate setting
• Ideally degree-qualified or holding relevant certifications in IT, automation, or process management