Overview
We are hiring an
Insurance Verification & Provider Credentialing Assistant for a multi-location specialty healthcare company in the Podiatry industry. This is a Full-Time remote role for a Texas, USA based client. The role is focused on daily insurance verification and monthly collections reporting across multiple providers. The ideal candidate is detail-oriented, analytical, tech-savvy with EMR experience, an excellent communicator, and able to meet strict deadlines independently.
Key Responsibilities
- Perform daily insurance eligibility and verification for scheduled patients via payer portals and phone calls
- Handle provider credentialing
- Confirm and document copays, coinsurance, deductibles, plan limitations, and prior authorization requirements
- Accurately record verified benefits and notes in the EMR (NextGen) and shared trackers
- Prepare monthly collections reports by provider and by patient using data exported from the EMR and payment sources
- Distinguish patient vs payer payments; reconcile deposits and adjustments; flag discrepancies, missing claims, and denials
- Maintain organized spreadsheets in Google Sheets, ensuring formulas, lookups, and totals are accurate
- Collaborate with front desk and billing teams to resolve benefit questions, coding clarifications, and follow-ups
- Track and update claim statuses and support A/R follow-up workflows as directed
- Protect PHI and adhere to HIPAA and practice policies at all times
- Meet daily/weekly verification quotas and month-end collections reporting deadlines across multiple locations
Required Qualifications
- 2+ years of US medical insurance verification in an outpatient clinic or similar setting
- 2+ years of provider credentialing experience
- Strong understanding of copays, coinsurance, deductibles, out-of-pocket maximums, prior authorizations, and coverage limitations
- 2+ years of experience with EMR/EHR systems; ability to learn NextGen quickly
- Proficiency with Google Sheets or Excel (filters, lookups, basic formulas) and accurate data entry
- Excellent phone etiquette and written English communication skills
- High attention to detail, confidentiality, and time management in a remote environment
Preferred Qualifications
- 2+ years of experience with NextGen EHR
- 2+ years of experience with insurance verifications, collections reporting, payment reconciliation, and basic A/R workflows
- Background in podiatry, orthopedics, or other musculoskeletal/surgical specialties
Required Skills & Tools
- NextGen or similar EMR/EHR
- Google Sheets/Excel and Google Workspace
- Payer portals and eligibility verification tools (carrier portals, clearinghouses)
Schedule & Pay
- Full-Time position; 9:00 AM to 5:00 PM Central Time, Monday to Friday (5:00 PM to 1:00 AM SAST)
- R16,000–R20,000 ZAR (South Africa) / ₱42,000–₱53,000 PHP (Philippines) / USD 860 - 1030 (Latam) per/ month
- Fully remote role for a Houston Texas, USA based client
- Includes role-specific training, supportive onboarding, and long-term growth potential
System Requirements
- Internet speed of at least 20 Mbps upload and download
- Computer with a 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with microphone
Benefits
- Competitive pay rates
- Consistent hours and predictable workload
- Fully remote work with long-term potential
- Direct collaboration with practice leadership and clinical teams, making a real impact
- Supportive and inclusive work environment
- Opportunity to grow alongside a scaling multi-location healthcare practice
