Job Description
Work Location: Makati City
Salary: PHP 25,000 - PHP 30,000
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Work Arrangement: 1 day Work From Home per week
Employment Type: Full-time
Job Qualifications
Bachelor's degree in Business Administration, Finance, Insurance, or a related field is preferred
Experience in insurance, customer service, policy servicing, renewals, or account management is an advantage
Strong communication and customer service skills
Excellent attention to detail and accuracy in handling documents and policy information
Proficient in Microsoft Office applications
Strong organizational and follow-up skills
Ability to coordinate with clients, insurance providers, and internal teams
Ability to work independently and meet deadlines
Willing to work in a hybrid setup in Makati City
Job Responsibilities
Process and monitor insurance policy renewals
Coordinate with clients regarding renewal requirements, documents, and deadlines
Communicate with insurance providers regarding policy terms, premiums, and renewal status
Maintain accurate records of policies and renewal transactions
Follow up on pending requirements and payments
Address client inquiries and assist with policy-related concerns
Prepare reports and documentation related to insurance renewals
Ensure timely completion of renewal processes
Perform other related duties as assigned.
