Insurance Customer Care Specialist

Qualifications

• At least Senior High School Graduate
• Minimum 1-year BPO experience
• Customer Service experience required
• Must have voice/international account experience
• Good English communication skills
• Strong customer service and problem-solving skills
• Willing to work on a shifting schedule
• Willing to work onsite, if required
  
  

Job Responsibilities

• Handle inbound calls from international customers.
• Assist customers with insurance-related inquiries and concerns.
• Provide accurate information regarding policies, benefits, and services.
• Resolve customer concerns professionally and efficiently.
• Document customer interactions accurately.
• Follow company procedures and maintain customer confidentiality.
• Meet quality and productivity targets.
  
  

Why Join

Competitive salary package of up to 23,000

International account experience

Career growth opportunities

Professional and supportive work environment

Opportunity to strengthen your customer service and communication skills