Insurance Coordinator

Position Summary

The Insurance Coordinator supports the Property Management team by managing all aspects of property-related insurance administration across a multi-state commercial real estate portfolio. This role is responsible for ensuring accurate tracking, compliance, documentation, and coordination of insurance coverage, certificates, and claims. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.

Job Details

Work from home

Monday to Friday, 8 am - 5 pm EST

Will follow PH Holidays

Key Responsibilities

Insurance Administration

• Track and maintain insurance coverage for all properties, including policies,

renewals, and expirations

• Coordinate with insurance brokers, carriers, and internal stakeholders to ensure

continuous and adequate coverage

• Review insurance policies for accuracy and completeness

Certificates of Insurance (COIs)

• Request, review, and track Certificates of Insurance from tenants, vendors, and

contractors

• Ensure compliance with lease and contractual insurance requirements

• Maintain organized and up-to-date COI records

Claims Management

• Assist in the coordination and tracking of insurance claims

• Liaise with property managers, insurance carriers, and third parties during the

claims process

• Maintain documentation and status updates for all open and closed claims

Compliance & Reporting

• Ensure all insurance requirements are met across the portfolio

• Support audits and provide documentation as needed

• Generate reports related to insurance coverage, compliance, and claims activity

Cross-Functional Coordination

• Partner with Property Management, Accounting, and Legal teams

• Provide timely updates and respond to internal inquiries regarding insurance

matters

Qualifications

• 2+ years of experience in insurance administration, property management support,

or a related field

• Familiarity with commercial property insurance, COIs, and claims processes

preferred

• Strong organizational and document management skills

• High attention to detail and accuracy

• Ability to manage multiple priorities and meet deadlines

• Strong communication and follow-up skills

• Proficiency in Microsoft Office (Excel, Outlook, Word)

Preferred Attributes

• Experience supporting commercial real estate portfolios

• Experience working with insurance brokers and carriers

• Ability to work independently while maintaining strong coordination with internal

teams