Insurance Coordinator

Insurance Coordinator (Up to 35K | Onsite | FREE AI Certification)

Cebu City | Onsite | 11:00 PM8:00 AM PH time | MondayFriday

You own the administrative workflow for insurance documentation, ensuring that all project-related certificates, bonds, and compliance records are accurate and current. Your work follows established SOPs, document templates, and scheduled follow-up cadences aligned with strict compliance standards.

This is a high-volume processing role, not a reactive support position. You operate within clearly defined scopestracking expirations, flagging non-compliant documents for review, and maintaining insurance logsand are trusted to maintain data integrity so that operational delays are prevented. Best suited for professionals who thrive in structured environments and value meticulous record-keeping over ambiguity.

You're Likely a Strong Fit If You Have

• 2+ years of experience in administrative or back-office support roles.
• Hands-on responsibility for document management, compliance tracking, or high-volume data entry.
• Technical Proficiency in basic Excel (filters, sorting) and experience using ERP or document management systems.
• Work Context Exposure operating under structured checklists and step-by-step procedures.
• Structural Constraint: Willingness to work the night shift (11:00 PM 8:00 AM) and complete the initial 3-month onsite requirement in Cebu City.

Strong Signals

• Experience in construction documentation or insurance processing.
• Previous exposure to BPO or offshore service delivery environments.
• Strong written English communication skills for vendor and subcontractor coordination.

Responsibility Pillars

Insurance Compliance & COI Processing

You own the verification cycleensuring every vendor and subcontractor has valid insurance on file before work begins.

• Prepare and issue COI requests using provided templates.
• Track expiration dates and execute automated renewal reminders.
• Flag non-compliant certificates for management review.

Bonds & Policy Administration

You manage the lifecycle of project bonds and asset updates to ensure company interests remain protected.

• Request bonds from brokers and maintain centralized bond logs.
• Submit vehicle and equipment add/remove requests to insurance brokers.
• Maintain organized digital insurance folders and asset schedules.

Reporting & Communication

You maintain the source of truth for compliance status across the organization.

• Update compliance dashboards in the ERP or tracking software.
• Respond to standard insurance document requests using pre-written templates.
• Compile payroll and equipment lists for annual insurance renewals.

About the Company

A U.S.-based professional services organization provides comprehensive office and operational support for diverse business sectors. Known for structured delivery and long-term client stability, the offshore support team works against documented standards, inspection routines, and escalation protocols. Your daily reality involves an initial 3-month onsite immersion to ensure workflow mastery, with the opportunity to transition to a hybrid setup thereafter.

What This Role Gives You

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (200,000 coverage, private room, 10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• 1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• 10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own paceno live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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