Company Description
Yulon Insurance Agency is a licensed insurance agency providing non-life insurance solutions to individual and corporate clients. Backed by a well-established financial services group with a long-term operating presence, we work with trusted insurance partners to deliver reliable coverage and consistent policy and claims support.
We value professionalism, integrity, and teamwork, and provide a stable, supportive work environment that encourages long-term growth and development.
Role Description
- Handle insurance claims from initial submission through final settlement.
- Review and verify claim documents to ensure compliance with policy terms and internal procedures.
- Coordinate with insurance companies, adjusters, repair shops, and other third-party service providers.
- Monitor claim status and follow up to ensure timely processing and resolution.
- Respond to claim-related inquiries from internal teams and clients.
- Identify abnormal, disputed, or high-risk claims and escalate according to company guidelines.
- Maintain accurate claim records and prepare basic claim reports.
Qualifications
- Bachelor's degree in Insurance, Finance, Business Administration, or related fields
- At least 1 year of experience in insurance claims handling or related work
- Familiar with property, motor, equipment, or commercial insurance claims
- Good communication and coordination skills
- Detail-oriented, organized, and able to manage multiple claims simultaneously
- Proficient in MS Word, Excel, and email communication
