Insurance Broking Support

Be part of a well-established and award-winning insurance broking firm, where you will play an important role in delivering excellent client service and ensuring the seamless day-to-day operations of a dynamic broking team.

The Opportunity

This is a great opportunity to join an established insurance broking firm, supporting the delivery of client-focused services and customized commercial insurance solutions to businesses across the Australian market.

Why join us

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

I am so happy and grateful I got to work with my client and AS White, both are very supportive. – IT Administration Assistant, ASW Philippines.

What You'll Do

• Coordinate client communications and follow-ups for pre-renewals and policy renewals.
• Maintain accurate policy records, file notes, and supporting documentation.
• Obtain insurer quotations, manage renewal remarketing, and update insurance broking systems.
• Review policy coverage, premiums, excesses, and terms to support suitable client solutions.
• Assist the Claims Team with documentation, client enquiries, and claims follow-ups.
• Collaborate with the Team Leader and broking team to ensure smooth daily operations.

Key Criteria

• 4 to 6 years of insurance broking or administration experience, preferably in the Australian market.
• Strong knowledge of policy processing, renewals, invoicing, and general insurance.
• Experience with Insight, Winbeat, or similar broking systems.
• Proficient in Microsoft Office, Adobe, and document preparation.
• Excellent communication, organisational, and attention-to-detail skills.
• Able to manage multiple priorities and work effectively in a team.

Work setup

• Manila (BGC, Taguig): Australian hours (6am to 3pm local time) with 100% work from home upon completing 6 months probationary period on hybrid set up.