Insurance Brokers (Claims) Senior Executive

About Us:

We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.

Position: Senior Executive

Location: Singapore

Employment Type: Full-time

Salary: $2,500 to $4,500

Job Overview

The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience.

Responsibilities & Duties

• Teamwork - working as a team and assisting claim colleagues during their absence

• Respond to clients queries as soon as possible

• Keep track of deadlines which had been undertaken by you

• Maintain full and accurate claim registration for the claims handled by you

• Follow up on your outstanding issues/ emails promptly

• Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor

• Flag up issues/ problems before complaints

• Assist in claim related administration works including managing claims inbox

• Meet with clients on-site or at their premises when required.

Specific Skills

• Able to draft simple claims related emails and letters to respective parties

• Able to manage and handle clients expectations pertaining claim matters

• Full understanding of claims procedures and processes for all classes of insurance policies

• To obtain BCP, PGI, ComGI, and HI