PRINCIPLE PURPOSE OF JOB
To design, develop, and optimize high-quality learning solutions (including AI-augmented and digital learning experiences) that enable employees to perform effectively and comply with organizational standards and business goals. The ideal candidate will combine instructional design expertise with familiarity with AI-enhanced learning tools and digital content development. The role demands strong communication, creativity, a strong aptitude for working with digital learning tools, and a passion for continuous learning
RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS
- Bachelor's degree in education, Instructional Design, Communication, Healthcare, HR, or any related field.
- Minimum 2+ years of experience in instructional design, content development, or e-learning development.
- Experience in US healthcare (preferred but can be adapted based on hiring needs).
- Expertise in creating structured, engaging, measurable instructional content.
- Experience working with SMEs, QA teams, and training operations.
- Certifications such as Instructional Design, Train the Trainer (TTT), Learning & Development, or equivalent are preferred
- Experience with coding audit workflows or healthcare documentation (optional based on hiring needs).
SKILLS & COMPETENCIES
- Deep knowledge of instructional design methodologies and adult learning theories, including ADDIE, SAM, Bloom's Taxonomy, and evaluation models.
- Ability to navigate Learning Management Systems (LMS) and digital learning platforms effectively.
- Proficiency in course development and eLearning authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or equivalent.
- Strong capability to create high-quality storyboards, scripts, visual layouts, and interactive assessments.
- Creativity and skill in designing engaging multimedia content interactive modules, videos, simulations, infographics, and microlearning.
- Excellent communication skills (written, verbal, and presentation) for collaborating with SMEs, stakeholders, and supporting train-the-trainer sessions.
- Strong project management, organizational, and prioritization skills to handle multiple learning initiatives.
- Analytical mindset with the ability to interpret learner data, feedback, and performance metrics to drive continuous improvement.
- Highly organized with the ability to manage multiple priorities and adapt to rapidly changing project needs.
- Ability to work independently with strong attention to detail over extended periods.
- Comfortable working in remote/hybrid environments and collaborating with cross-geography teams (India and global).
- Familiarity with virtual training platforms such as Zoom, Microsoft Teams, WebEx.
- Understanding accessibility standards (e.g., Section 508/WCAG) and inclusive design principles for diverse learners.
JOB DEMANDS
- Flexibility to work in different shifts, including night shifts, as per business requirements.
- Ability to sit at a computer for extended periods.
- Must be willing to work onsite in our Cebu and Pasig offices
