Required:
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
- Written and verbal communication skills
- Experienced in documenting software applications and creating graphics screen capture for technical illustrations. Experience leading teams. Experience in IT and Healthcare sectors preferred Asset:
- Clinical workflow comprehension or clinical work experience
- University degree
- Bilingual EN FR Uses professional concepts and company policies and procedures to solve a variety of problems of moderate complexity.
- Exercises judgment within defined processes, policies and practices to determine appropriate action or in selecting methods and techniques for obtaining solutions.
- Works under direct supervision, and follows defined procedures/processes.
- Decision making has limited risk and implications but is developing an understanding of the risk implications.
- Typically requires a minimum of 1- 3 years related experience.
Additional Job Description
- Working with the documentation team and other cross-functional teams, develop product documentation including but not limited to user guides, technical documents and online help systems.
- Research, plan, write, edit, update and maintain product documentation.
- Publish release notes create/update help articles -Generate and validate online help systems.
- Contribute to and follow the documentation processes, standards, templates and style guides.
- Contribute to the creation of effort estimates for new development work.
- Ensure accuracy and appropriate terminology.
- Deliver according to project plans and commitments.
- Ensure commitments to customers are met in a timely manner.
- Foster team work, promote unity and resolve conflict where necessary.
