Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
- Design engaging instructor‑led, virtual, and blended learning solutions for telecom operations
- Conduct needs assessments and recommend appropriate learning interventions
- Develop storyboards, scripts, participant guides, facilitator guides, job aids, assessments, and performance support tools
- Collaborate with SMEs to ensure content accuracy, relevance, and operational alignment
- Apply instructional models and adult learning principles to all materials
- Maintain design standards, templates, and documentation
- Review training effectiveness and propose updates when required
- Support development and launch of new learning content in partnership with eLearning developers
Required Technical And Professional Expertise
- Two years of college or equivalent work experience in instructional design or training development
- Excellent writing, grammar, and content‑development skills
- Ability to simplify complex telecom processes and tools
- Strong time‑management and organizational skills
- Effective interpersonal and collaboration skills
- Proficiency with design tools (PowerPoint, Word) and familiarity with eLearning authoring tools
- Ability to handle multiple projects under deadline pressure
