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Job Title:
Instructional Designer & CopywriterJob Description
ABOUT CONCENTRIX:JOB PROFILE SUMMARY:
We believe content is the connective tissue of design,tyingdesired outcomes to meaningful experiences.Weare looking fora versatile, experiencedinstructional designer with strong technical copywriting skillswho can develop clear and compelling English copy in support ofa clientspecializingadult learning materialsfor financial professionals.This hybrid role requires a candidatewho can seamlessly combine the art ofwriting compelling copy with the science of designing effective instructional content. The ideal candidate will havea strong foundationin both disciplines and will play a crucial role in developing content that educates and informs our audience about digital fraud and anti-financial crime.This role focuses on creatingcertification course materials(including video and audio material),blogsand whitepapers, collaborating withthe client'sexisting writing teams toensurethe contentproducedaligns withthe organization'sgoals and standards.Your words will inform and engagethelearningaudiencesand drive business outcomes in thefinancial protectionsector.
Our ideal candidate is a collaborative, skilled, andmulti-tasking instructional designerwith a deep understanding ofwriting for adult learning.Familiarity with finance, riskmanagement,orfinancial crimeprevention is a bonus.As awriter,youknow how tosimplifydrytechnicaldetailsintocompellingbut easy to understandmessaging that resonates withthetarget audiences.
RESPONSIBILITIES:
Developinginstructional materials, including writing learningobjectives, designing courses, and creating eLearning content (including audio and video material).
Writing clear, compelling copythat informs and instructionsfor various media (e.g.learningobjectives,learning modules, skills assessments, surveys,etc.).
Managingmultiple projects concurrently while meeting tight deadlines.
Engagingand managingclientSMEsandteams to understand the purpose of the assetkey takeawaysand calls to action (CTAs),andbehaviorit is trying to influence.
Editing content for flow and clarity, ensuring instructional material is engaging and easy to understand.
Adheringto client brand and editorial guidelines.
Applying feedback fromclient team andquality control editors.
Partnering with client teams, making suggestions, bringingownideas andexpertiseto the table.
REQUIRED SKILLS:
3-5 yearInstructional Design experience.
Minimum of 5+years of experience in copywriter/content creator roles.
Writing learningobjectives, designing courses, designing eLearning, and editing content for flow and clarity
Proficiencyin Microsoft Officeandcontent and learning management systems such asXyleme.
Experience with audio(Murf)and video editing software to create needed pieces for the e-learning experience and learningobjectives.
Ability tofacilitateinterviews and workshops with subject matter experts (SME) to gather the required input to write compelling materials.
Exceptional writing, editing, and proofreading abilities with strong attention to detail.
Ability to transform a content brief into engaging courseware or narratives.
Strong interest in education, adult-learning, andanti-financialcrimeand digital fraud.
Strong research skills anda naturalcuriosity to learn newtopics.
Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
Ability to work independently and as part of a team in a fast-paced environment.
Excellent time management and organizational skills.
Team player with excellent communication and interpersonal skills.
Bachelor's degree inInstructionalDesign,Journalism, Communications,Englishorequivalent experience.
Reliable home internet service.
Willingness to work a3rdshift that overlaps with U.S. business day.
Location:
PHL NCR Makati Work-at-HomeLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Potential Use of Artificial Intelligence (AI) in Hiring
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.
Job ID: 141750251