Design and develop training course material using instructional design techniques in conjunction with adult learning theory
Develop assessments to support and analyze learning effectiveness
Design training and job aids for instructor-led and online delivery
Develop learning objectives to include audience, behavior, conditions, and standards
Design and create a variety of materials, and apply fundamental research skills to instructional design projects
Assess the current state of training content across Asurion's accounts and drive improvements, creativity, and innovation in the way training content is displayed and distributed
Experience with the creative use of instructional design technologies
Expertise in adult learning and all aspects of instructional design for various formats, including instructor-led, eLearning, mobile, and various types of performance support
Excellent organizational, communication, and project management skills with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks
Experience using Instructional Design software such as Storyline and Captivate
Bachelor's Degree OR equivalent combination of education and experience
Hands-on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances preferred
Understanding of next generation technologies related to cloud, mobile, social, or big data
Experience with administrative duties including submitting IT tickets and managing data
2+ years experience applying instructional design and adult learning methodologies to development and implementation of web-based training and other instructional materials
Alternatively, 2+ years experience in a related creative professional field (web development, graphic design, animation, videography)
