Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv, we don't just hire talent we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure, we are scaling up to meet the demands of
AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to Inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Position Summary
Support the design, development, and maintenance of technical training content for Vertiv's Power Services product lines.
This role primarily focuses on content development and production based on course designs and plans created by senior Instructional Designers. The Instructional Designer will build instructor-led materials, virtual content, eLearning modules, assessments, and supporting job aids that prepare field service associates and customers for real-world performance.
The position works closely with the Power Services Instructional Design team, instructors, and program manager to ensure content is accurate, aligned to standards, and delivered on schedule.
Responsibilities
Content Development and Production
- Develop learning materials across multiple delivery modes including instructor-led training, virtual instructor-led training, eLearning, videos, job aids, and assessments based on established course design plans.
- Build and format technical training content using approved templates and standards.
- Create and update presentation decks, facilitator guides, learner workbooks, and assessments.
- Incorporate technical updates, change notices, and safety revisions into existing materials.
- Support the development of lab documentation and structured exercises as directed by senior Instructional Designers.
- Ensure consistency in formatting, branding, and learner experience across Power Services training programs.
Project Support and Collaboration
- Support senior Instructional Designers on assigned projects by executing content development tasks.
- Attend project meetings and cross-functional discussions as needed.
- Collaborate with instructors and subject matter experts to clarify technical details and ensure content accuracy.
- Work within established timelines and communicate progress to project leads.
- Participate in internal review cycles and incorporate feedback into final deliverables.
Course Maintenance and Continuous Improvement
- Assist with maintaining course materials in a structured and version-controlled manner.
- Update training assets in alignment with product updates and engineering revisions.
- Review learner and instructor feedback and support content updates as directed.
- Help modernize and improve existing content under the guidance of senior team members.
Administrative and Team Support
- Maintain organized documentation of project files and development assets.
- Support publishing of finalized content to the Learning Management System.
- Contribute to team initiatives and continuous improvement efforts
Qualifications
- 2–4 years of professional experience in instructional design, curriculum development, or training content creation.
- Experience developing eLearning, instructor-led materials, or technical training content.
- Strong writing and editing skills with attention to detail and formatting consistency.
- Experienced with Microsoft Office Suite (PowerPoint, Word, etc.)
- Experience using training development tools such as Articulate Rise 360, Adobe Storyboard, Canva, Vyond, Camtasia.
- Experience using Learning Management Systems (Docebo).
- Demonstrated ability to thrive in a fast-paced, ambiguous, deadline-oriented, global work environment.
- Sound understanding of adult learning theory and models (ADDIE).
- Passion and interest in developing people.
- Fluent in English (reading, writing, speaking).
EDUCATION AND CERTIFICATIONS
- Bachelor's degree in Instructional Design, Education, Communications, Technical Writing, or related field preferred.
- Certifications in Instructional Design or eLearning Development preferred.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
