Inside Sales Specialist

Are you passionate about building customer relationships and identifying new business opportunities

Do you enjoy engaging with customers and partners to help them achieve better business outcomes

Are you motivated by sales growth, customer success, and working in a collaborative regional team

As an Inside Account Manager, you will support customer and partner growth across Southeast Asia by building strong relationships, generating opportunities, supporting renewals, and identifying new ways to deliver value through our solutions and services. You will work closely with account teams and internal stakeholders to ensure customers and partners receive a seamless experience throughout their journey with us. 

• Build and maintain relationships with customers and partners through phone, email, digital platforms, and virtual meetings.
• Generate new business opportunities and support sales activities, including lead follow-up and pipeline management.
• Support customer retention and renewal activities while identifying cross-sell and upsell opportunities.
• Maintain accurate CRM records and collaborate with internal teams to support account plans and customer needs.
• Help customers understand relevant solutions and connect them with the right internal specialists.
• Contribute to delivering a positive and consistent customer and partner experience.

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for delivering excellent service.
• Ability to identify business opportunities and support sales growth.
• Strong planning, organisation, and follow-up skills.
• Ability to work collaboratively with stakeholders across different teams and locations.
• Experience using CRM systems and digital collaboration tools.

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.