Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday to Friday, Flexible time required overlap with GMT to EST
About The Company
Our client is a mission-driven leader in the healthy building industry, dedicated to the science of human health and the transformation of the built environment. Driven by a belief that every building should actively promote well-being, they challenge the status quo by providing the tools necessary to move beyond basic air quality monitoring and create spaces where people truly thrive. Known for their refusal to accept good enough standards, they are dedicated to providing a complete, integrated solution that combines advanced hardware, innovative software, and expert guidance. By uniting environmental monitoring with sophisticated data analytics, they empower building engineers and workplace leaders to elevate the human experience, foster healthy workplaces, and boost building performance all at once.
About The Role
As an Inside Sales Representative, you will be the technical expert for the healthy building mission. Your mission is to use effective discovery to qualify leads, own the full sales cycle for small-to-mid-sized deals, and identify high-value enterprise opportunities to nurture for our Account Executives. This role plays a key part in maintaining the company's reputation for technical accuracy and excellence, ensuring that every solution you sell is perfectly suited to the client's specific environment.
Responsibilities
- Strategic Deal Qualification & Triaging
- Go beyond surface-level qualification. Use research and commercial intuition to evaluate incoming leads, accurately assessing company size, budget potential, and complexity.
- Ask the right questions early to uncover the client's root problems, use cases, and timeline. You need to quickly determine if a lead is a transactional buyer or a complex enterprise solution seeker.
- Act as a strategic filter. Own the full sales cycle for SMB and mid-market opportunities, while professionally handing off large, complex enterprise deals to the Account Executive team with detailed context.
- Client Interaction & Technical Expertise
- Ensure every recommendation is technically viable. You must verify that the proposed solution fits the client's physical environment and connectivity requirements to prevent expensive deployment issues down the line.
- Drive the majority of sales cycles through clear, high-quality email correspondence and phone calls. You know how to conduct discovery and move a deal forward without needing a meeting for every interaction.
- Capable of stepping in to conduct video meetings or product demos when necessary to clarify technical details or unblock a deal.
- Quoting & Full-Cycle Management
- For the deals you manage, handle the entire process from discovery to close, including negotiation and preparing accurate proposals.
- Ensure all client specifications are addressed comprehensively in quotes. Accuracy is non-negotiableyou are responsible for ensuring the right parts are quoted for the right application.
- Maintain proactive communication to clarify details, overcome objections, and finalize agreements.
- Pipeline Hygiene & Process Optimization
- Maintain impeccable records in HubSpot. Accurate data entry regarding client interactions and deal progress is vital for the smooth handover of accounts to AEs and Customer Success.
- Collaborate with Sales, Product, and Marketing teams to share insights from the front lines, helping to refine our messaging and product roadmap.
Competencies And Qualifications
Must-Have
- 23 years of proven success in Business Development, Account Management, or a similar closing role, preferably within the SaaS, tech, or hardware industries.
- Demonstrated ability to perform strategic triaging and lead qualification, with the skill to manage the full sales cycle for small-to-mid-market deals.
- Exceptional interpersonal skills with a knack for building long-term relationships and negotiating complex agreements with clarity and confidence.
- Highly skilled in leveraging CRM tools (such as HubSpot) to manage pipelines and data, alongside a meticulous eye for detail when preparing accurate, technical client proposals.
- A quick learner with the ability to master technical product specifications, ensuring that recommended solutions are both feasible and perfectly aligned with client environmental needs.
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
