Accelerate Technology Sales Growth Across Europe
Our client is a leading European provider of innovative infrastructure and IT networking solutions, combining manufacturing expertise with a strong distribution network across the region. With deep market knowledge and strategic partnerships spanning resellers, wholesalers, and major e-commerce platforms, they successfully drive brand growth and market expansion. Their customer-focused approach, technical expertise, and commitment to innovation enable them to deliver high-quality solutions and support, helping businesses strengthen connectivity and achieve long-term success.
Job Description
Global commerce accelerates when the right connections are made at the right time. In the Inside Sales Representative (German-Speaking) role, strengthen partnerships, streamline sales operations, and support business expansion across European markets. With strategic impact on growth, this opportunity offers a long-term global career with Emapta, designed for top 1% talent seeking meaningful work, competitive advantages, and global professional success.
Job Overview
- Employment Type: Full Time
- Shift: Mid Shift, Weekends Off, 8;00AM-5:00PM CET
- Work Setup: Permanent Work Form Home
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Permanent WFH arrangement
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- 3 to 5 years of experience in Inside Sales, Sales Support, Customer Service, Order Management, or a similar commercial role.
- German language proficiency is required.
- Experience within the IT, technology, distribution, or reseller industry is highly preferred.
- Strong communication skills, particularly through telephone and email interactions.
- Customer-focused mindset with a professional and positive attitude.
- Proven capability to manage multiple priorities and perform effectively in a dynamic environment.
- Strong organizational and coordination skills.
- Experience working with ERP, CRM, and business systems; experience with weclapp is an advantage.
- Basic understanding of IT products, hardware, software, networking, or technology solutions is desirable.
- Strong attention to detail and commitment to process accuracy.
- Fluent English communication skills, both written and verbal.
- Additional European language skills are an advantage.
Your Daily Tasks
Partner and Customer Support
- Act as the primary point of contact for sales partners regarding products, solutions, and services.
- Provide commercial support and basic technical guidance to partners and customers.
- Receive and qualify inquiries, identify customer requirements, and recommend suitable products and solutions.
- Coordinate follow-up actions with appropriate internal stakeholders.
- Respond to pricing inquiries and delivery schedule requests using the cloud-based ERP platform (weclapp).
- Deliver a professional, reliable, and customer-focused experience.
Quotation Management and Order Support
- Prepare and manage customer quotations.
- Verify product availability and lead times.
- Follow up on outstanding quotations and address customer inquiries.
- Support order preparation and handover for further processing.
- Maintain accurate documentation of sales activities and processes within the ERP system (weclapp).
Product Data Management and Listing Support
- Maintain regular communication with manufacturers and distribution partners.
- Gather and update product information, pricing, technical specifications, datasheets, and product images.
- Ensure product information is available internally and externally in the required formats and within established timelines.
- Support the creation and maintenance of product listing data.
Internal Coordination and Process Management
- Coordinate activities across Sales, Technical Support, Marketing, and other internal departments.
- Facilitate structured communication and efficient information sharing between teams.
- Monitor tasks and deadlines to ensure timely completion.
- Prioritize workload effectively in a fast-paced environment.
- Help deliver a professional and responsive experience to partners and customers.
Support for IT Projects and Solution Sales
- Assist partners with the commercial and organizational aspects of IT projects and product-based opportunities.
- Support project inquiries, product selection, quotation development, and order execution.
- Collaborate closely with technical specialists to align commercial and technical requirements.
- Contribute to the successful delivery of customer projects and solution implementations.
What Success Looks Like
- Deliver excellent support to partners and customers.
- Prepare accurate quotations and ensure efficient order processing.
- Maintain accurate product and pricing information.
- Coordinate effectively with internal departments.
- Contribute to successful IT projects and high levels of customer satisfaction.
- Build strong partner relationships through responsive and professional communication.
Communication Is Key
- Serve as the first point of contact for partners and customers via phone and email.
- Communicate professionally, responsively, and with a solution-oriented approach.
- Build positive relationships through clear and effective customer interactions.
- Represent the business in a professional, knowledgeable, and customer-focused manner.
- Provide timely assistance and support to partners and clients.
- Foster trust and confidence through consistent and high-quality communication.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
