Inside Sales Agent (Real Estate)

About ProVantage Singapore

ProVantage Singapore is a growing Singapore-based real estate business focused on providing clients with professional, responsive, and results-driven property services.

We operate in a fast-paced, technology-enabled environment where speed, follow-through, organization, and client experience are critical to success. Our team leverages modern CRM systems, AI tools, digital marketing, and structured sales processes to manage leads efficiently and create a consistent experience for prospective buyers, sellers, landlords, and tenants.

As we continue to grow, we're looking for talented people who want to take ownership of their work, contribute ideas, and grow alongside the business.

This is an opportunity to become an important part of a growing real estate operation—not simply to complete assigned tasks, but to help improve the way leads are managed, clients are supported, and opportunities are converted into business.

About the Role

We are looking for a proactive, engaging, and highly organized Inside Sales Agent to support our fast-paced real estate business in Singapore.

This is a sales-focused role with a strong emphasis on inbound lead management, speed-to-lead, consistent follow-up, lead reactivation, appointment setting, and CRM organization.

You will be responsible for making sure new opportunities are contacted quickly, active leads are followed up consistently, older leads are re-engaged, and the sales pipeline stays organized and moving forward.

The ideal candidate is confident and natural on the phone, persistent without being pushy, highly organized, proactive, and capable of taking ownership without needing constant direction.

Previous real estate experience is required. Experience working with real estate businesses or clients in Singapore, Australia, the UK, US, or other international markets is highly relevant.

This is a long-term, full-time remote opportunity for someone who wants stability, professional growth, and the opportunity to become an integral part of a growing real estate team.

Key Responsibilities

Lead Management & Inside Sales

• Respond to and call new inbound leads immediately, ideally within 1–2 minutes of receiving a lead.
• Follow up consistently with active leads through multiple contact attempts and at appropriate times.
• Identify lead intent, understand client requirements, and move qualified opportunities toward the next step.
• Reactivate older leads from the existing lead database/spreadsheet and identify opportunities for renewed engagement.
• Maintain a strong sense of urgency around new leads and time-sensitive opportunities.
• Schedule appointments, property viewings, calls, and other sales activities.
• Use approved messaging templates and nurture sequences while keeping communication natural and personalized.

CRM & Pipeline Management

• Save, organize, and accurately update lead information, status, notes, and next steps in the CRM.
• Keep lead, client, task, and appointment information organized so that important follow-ups are never missed.
• Add leads to appropriate nurture sequences and maintain accurate pipeline stages.
• Maintain and update CRM templates and workflows when required.
• Proactively identify gaps, overdue follow-ups, or opportunities that require attention.

Property Research & Listings

• Research and shortlist suitable properties based on client requirements.
• Summarize relevant property findings clearly and efficiently.
• Coordinate and schedule property viewings and appointments.
• Upload and maintain PropertyGuru listings, including photos, videos, and property descriptions.
• Use provided ChatGPT prompts to prepare clear, accurate, and engaging PropertyGuru listing descriptions.
• Assist with comparative market analysis (CMA) and comparable property mapping based on provided criteria.

Content & Administrative Support

• Review video captions and content for spelling errors, misheard words, and obvious inaccuracies before final use.
• Provide basic Canva/design support when required.
• Use AI and productivity tools to improve efficiency while ensuring all client-facing communication remains natural, accurate, professional, and human.

Communication & Accountability

• Provide clear daily Start-of-Day (SOD) and End-of-Day (EOD) updates.
• Include sufficient detail where needed and clearly flag pending action items.
• Proactively keep client informed about lead status, important developments, pending tasks, and items requiring attention.
• Communicate consistently through the team group chat.
• Escalate urgent or important matters directly when required.
• Take ownership of assigned responsibilities and follow tasks through to completion.

Required Qualifications

• Previous experience as an Inside Sales Agent, Real Estate Virtual Assistant, Sales VA, Property Specialist, or similar real estate sales/support role.
• Real estate experience is required.
• Experience working with Singapore, Australian, UK, US, or other international real estate markets is highly relevant.
• Confident, engaging, and professional phone manner.
• Comfortable speaking with English-speaking leads and clients.
• Proactive and initiative-driven, with the ability to identify what needs to be done without constant supervision.
• Persistent and consistent with lead follow-up without becoming overly aggressive.
• Able to manage multiple leads, tasks, and priorities while maintaining accurate records.
• Able to provide clear, timely, and concise updates.
• Comfortable receiving feedback and adapting to new processes and workflows.
• Familiarity with CRM platforms, lead management systems, Google Sheets, and calendar tools.

Nice to Have

• Experience with PropertyGuru or similar real estate listing platforms.
• Familiarity with Canva.
• Experience with ChatGPT and other AI productivity tools.
• Experience with CRM automation, lead nurture sequences, or sales workflows.
• Experience supporting an international real estate agent or team.

The Ideal Candidate:

• Energetic and engaging – particularly on the phone.
• Confident speaking with new leads and potential clients.
• Fast to respond and understands the importance of speed-to-lead.
• Persistent and disciplined with follow-ups.
• Naturally organized and able to bring structure to a fast-moving workflow.
• Proactive and comfortable taking initiative without being told what to do at every step.
• Detail-oriented enough to maintain clean CRM records, property listings, and client information.
• Accountable and reliable with assigned tasks.
• Comfortable working independently in a remote environment.
• Sales-minded, while still providing a professional and positive client experience.
• Adaptable and willing to learn new systems, processes, and tools.
• Someone who keeps the team informed rather than waiting to be asked for updates.

Schedule

Full-Time | Remote

• Tuesday–Saturday
• 10:00 AM–7:00 PM Singapore Time (SGT)