Infrastructure Specialist II

About Us:
Stefanini is a leader in the IT industry, dedicated to delivering innovative solutions and exceptional service to our clients. We are seeking a skilled Infrastructure Specialist to join our dynamic IT team and help us maintain, optimize, and expand our technology infrastructure.

Job Description:
As an Infrastructure Specialist, you will be responsible for the design, implementation, management, and support of our IT infrastructure. You will work closely with cross-functional teams and external vendors to ensure the reliability, security, and scalability of our systems and networks.

Key Responsibilities:

• Design, deploy, and maintain IT infrastructure including servers, storage, networks, and cloud environments.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability.
• Implement and enforce security best practices across all infrastructure components.
• Manage backup, disaster recovery, and business continuity plans.
• Collaborate with software development, operations, and security teams to support business needs.
• Coordinate with external vendors, telco providers, and other IT suppliers for procurement, implementation, and support of infrastructure solutions.
• Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure quality and timely delivery of services.
• Oversee the management of vendors, telecommunications providers, and other IT suppliers.
• Document infrastructure processes, configurations, and procedures.
• Evaluate and recommend new technologies and tools to improve efficiency and performance.
• Perform other related tasks as assigned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Minimum of 3 years of experience in IT infrastructure, systems administration, or a related field.
• Proven experience as an Infrastructure Specialist, Systems Administrator, or similar role.
• Strong knowledge of Windows and/or Linux server environments.
• Experience with virtualization technologies (VMware, Hyper-V, etc.).
• Familiarity with cloud platforms (AWS, Azure, Google Cloud).
• Solid understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).
• Experience with infrastructure automation and configuration management tools (e.g., Ansible, Terraform, Puppet).
• Experience in vendor management and coordination, including contract negotiation and SLA management.
• Experience managing telco and other IT suppliers is highly desirable.
• Excellent problem-solving and communication skills.
• Relevant certifications (e.g., CompTIA Network+, Microsoft, AWS, Cisco) are a plus.

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