Overall responsibility for the Infrastructure group to ensure implementation and maintenance of the IT Infrastructure.
Managing a team of hardware, networks and security professionals.
Plan and implement organization-wide installations of OS, servers applications, and user Desktop systems.
Ensure smooth working of the Data center operations and all associated maintenance activities.
Monitoring helpdesk Support, and resolution of hardware, networking and system administration related issues.
All system administration functions like User Access control, Backup & Restoration, Patch management, Virus Management, Spam Management, etc.
Implementation of all Security related policies and procedures as per ISO 27001 standards.
Procurement and review of IT products and services.
IT Asset Management.
Coordination with Principals / Vendors on all IT related purchases including laying down technical specifications and selection of HW/Networking components.
To be actively involved in the selection, training, orientation, and assignment of duties to junior staff in the Infrastructure group.
Recommending and implementing future planning and development of IT infrastructure resources.
Helping the Management in developing and implementing stronger policies and procedures for information management systems.
Research current and potential resources and services based on the requirements of a growing firm.
Keeping abreast of latest developments in information process technologies.
Monitoring security of all technology resources.
Qualifications:
Bachelor's degree in Information Technology, Computer Engineering, Computer Science or related field.
Proven experience (5+ years) in IT management roles, with a focus on enterprise-level infrastructure and operations.
Strong leadership and managerial skills, with the ability to motivate and mentor team members.
Relevant certification such as ITIL, PMP, Microsoft certifications or any IT related certifications are highly desirable but not required.
In-depth knowledge of IT systems, networks, security, and compliance standards.
Excellent leadership, communication and problem-solving skills.
Proven ability to manage projects, coordinate with various teams and handle complex technical issues.
