About the Role
We are seeking a highly motivated Technical Sales Professional to serve as the bridge between customers, Sales, Product, and Project Delivery teams. In this role, you will help organizations solve business challenges through innovative fintech and SaaS solutions focused on digital payments, digital wallets, APIs, loyalty, and rewards platforms.
The ideal candidate combines strong business acumen, technical expertise, and customer-facing skills to identify opportunities, design solutions, deliver demonstrations, and support successful implementations.
Key Responsibilities
Technical Sales & Customer Engagement
- Partner with the Sales team to identify customer needs and business opportunities.
- Conduct discovery sessions, workshops, and stakeholder interviews.
- Build trusted advisor relationships with prospects and clients.
- Develop solution proposals that align with customer goals and business requirements.
- Support opportunities from initial engagement through contract closure.
- Identify upselling, cross-selling, and account growth opportunities.
Solution Design & Architecture
- Design fit-for-purpose solutions for digital payments, wallets, loyalty, and rewards programs.
- Translate business requirements into technical solution designs and workflows.
- Define integration approaches, APIs, data flows, and technical requirements.
- Collaborate with Product and IT teams to ensure solution feasibility and scalability.
- Prepare solution presentations, proposals, and architecture documents.
Product Demonstrations & Sales Support
- Deliver engaging product demonstrations and solution presentations.
- Communicate technical concepts effectively to both technical and non-technical audiences.
- Create customized demonstrations and use-case presentations.
- Support RFPs, RFIs, tenders, and technical proposal responses.
- Develop compelling value propositions and competitive positioning strategies.
Implementation Support
- Work closely with implementation and project delivery teams to ensure successful deployments.
- Participate in testing, UAT, solution reviews, and implementation readiness activities.
- Support issue resolution and risk mitigation during project implementation.
- Ensure customer requirements are accurately translated into delivered solutions.
Qualifications
Education
- Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, Finance, or a related field.
Experience
- 3 to 5 years of experience in fintech, banking, payments, enterprise software, or related industries.
- Experience in Technical Sales, Pre-Sales, Solutions Consulting, Solution Architecture, Business Analysis, or similar customer-facing roles.
Technical Knowledge
- Strong understanding of digital payments, digital wallets, APIs, and loyalty/rewards solutions.
- Experience with REST APIs, API integrations, microservices, and third-party integrations.
- Knowledge of systems integration, solution validation, QA, and UAT processes.
- Familiarity with SaaS and cloud-based technology platforms.
Skills & Competencies
- Strong presentation and communication skills.
- Ability to engage and influence senior business and technology stakeholders.
- Excellent analytical and problem-solving abilities.
- Strong stakeholder management and relationship-building skills.
- Commercially minded with a customer-focused approach.
- Ability to work cross-functionally with Sales, Product, Engineering, and Delivery teams.
Why Join Us
- Be part of an innovative fintech organization driving digital transformation.
- Work with cutting-edge payment, wallet, loyalty, and rewards technologies.
- Collaborate with talented professionals across Sales, Product, Technology, and Delivery.
- Opportunity to make a direct impact on customer success and business growth.
