Information Technology Officer

The Management Information System (MIS) Officer is responsible for managing, maintaining, and improving the organization's information systems and management reporting processes. The role ensures that business data is accurate, timely, secure, and accessible to support effective decision-making and operational efficiency.

The MIS Officer will work closely with the Finance, Accounting, Operations, and IT teams to manage data, generate reports, monitor systems, and provide technical support for business applications. The ideal candidate should have working knowledge of Accounting Software, Accounting Systems, and Point-of-Sale (POS) systems, with the ability to analyze and reconcile data from different platforms.

Key Responsibilities

• Maintain and monitor the company's Management Information Systems and related business applications.
• Prepare accurate and timely daily, weekly, and monthly management reports.
• Collect, consolidate, analyze, and validate data from various departments and systems.
• Maintain and monitor Accounting Software and Accounting Systems, ensuring accurate data flow and reporting.
• Provide support for POS systems, including transaction monitoring, data validation, troubleshooting, and reconciliation.
• Ensure proper integration and consistency of data between POS, Accounting, Inventory, and other business systems.
• Assist the Finance and Accounting teams in reconciling sales, collections, inventory, and other financial data.
• Identify discrepancies, errors, or unusual transactions and coordinate with concerned departments for resolution.
• Develop and maintain spreadsheets, dashboards, databases, and automated reports as required.
• Monitor system performance and coordinate with IT personnel or external system providers for technical issues.
• Assist in system implementation, upgrades, testing, and configuration of business applications.
• Maintain proper documentation of system procedures, reports, processes, and data requirements.
• Ensure data accuracy, confidentiality, security, and proper access control.
• Provide user support and basic training on relevant systems and applications.
• Recommend improvements to existing systems and reporting processes to improve efficiency and data accuracy.
• Perform other MIS, reporting, and systems-related duties as assigned.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Accounting, Finance, or a related field.
• At least 1–3 years of experience in MIS, business systems, reporting, accounting systems, or a related role.
• Knowledge and hands-on experience with Accounting Software and Accounting Systems.
• Knowledge and experience with POS systems, preferably in a retail, restaurant, hospitality, or multi-branch environment.
• Understanding of accounting processes such as sales, accounts receivable, inventory, cash/collection reconciliation, and financial reporting.
• Strong knowledge of Microsoft Excel, including formulas, PivotTables, data analysis, and report preparation.
• Experience with databases, reporting tools, or business intelligence systems is an advantage.
• Strong analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy in handling data.
• Good communication and coordination skills.
• Ability to work independently and manage multiple tasks and deadlines.

Preferred Skills

• Experience integrating or reconciling data between POS and Accounting Systems.
• Familiarity with inventory management systems and sales reporting.
• Knowledge of data visualization and dashboard development.
• Basic understanding of SQL or database management is an advantage.
• Experience supporting system implementation, testing, and troubleshooting.
• Ability to translate business requirements into practical system and reporting solutions.

Key Competencies

• Data Analysis & Reporting
• Accounting System Knowledge
• Accounting Software Proficiency
• POS System Knowledge
• Systems Administration & Support
• Problem Solving
• Attention to Detail
• Process Improvement
• Communication & Coordination
• Data Integrity and Confidentiality