The NetSuite oversees daily NetSuite administration, system optimization, user support, and process improvements to support condo-related financial and property management operations.
DUTIES AND RESPONSIBILITIES
- Lead NetSuite enhancement projects, including requirements gathering, testing, deployment, and documentation.
- Translate complex business requirements into scalable NetSuite solutions and ensure alignment with organizational goals.
- Manage system configuration for condo-related processes such as dues billing, utility charges, collections workflows, unit master data, vendor payments, and maintenance work orders.
- Coordinate with Finance and Property Management teams to ensure efficient month-end closing, billing cycles, and audit readiness.
- Maintain user roles, permissions, workflows, saved searches, custom forms, and dashboards.
- Mentor and review work of mid, regular, and entry-level NetSuite functionals.
- Support integration activities with property management systems and payment platforms.
- Troubleshoot and resolve system issues.
JOB QUALIFICATIONS AND SKILLS REQUIRED
Education:
- Bachelor's degree in Information Technology, Accounting, Business or a related field.
Experience:
- 4-6 years of NetSuite experience, ideally within real estate, property management, or condo corp environments.
- Strong understanding of industry-specific processes: billing cycles, assessment fees, utilities, maintenance work orders, and resident communications.
- Hands-on experience with NetSuite workflows, custom records, financial reporting, and data management.
- Ability to coordinate with Finance, Property Management, and Operations teams to translate requirements into system solutions.
- Experience supporting integrations with property management tools or payment systems.
Skills & Competencies:
- Knowledge of NetSuite Financials, SCM, CRM, and Advanced modules.
- Strong background in process design (O2C, P2P) and system controls.
- Ability to coordinate with business users and translate requirements into technical solutions.
- Strong problem-solving, analytical, and business process optimization skills.
- Hands-on experience in NetSuite (preferred).
- Excellent communication, documentation and presentation skills.
