IT Manager / Technology Specialist - IT Service, Support and Operations (with CCNA or CCNP) Clark Pampanga
Qualifications:
- BACHELORS - COMPUTER SCIENCE, IT, ENGINEERING or any related course
- 7+ YEARS Experience in IT NETWORKING and SYSTEMS
- With experience as people managers
- Preferably with extensive computer network experience / system / database admin
- CISCO certified CCNA or CCNP
- EXTENSIVE HANDS ON EXPERIENCE WITH CISCO DEVICES, ROUTERS, SWITCHES
- Proven track record in running routine system operational reports including evaluation and maintenance of various IT infrastructure
- Has experience in overseeing and determining timeframes for major IT projects. Must have extensive network experience as he/she will be tasked to identify and act on opportunities to improve and update software and systems
- Amenable to work in shifting schedules.
- Amenable to work ONSITE (Clark Pampanga)
- Able to start ASAP.
- IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR CISCO EXPERIENCE AND NETWORK EXPERIENCE.
General Responsibilities:
- Consolidate service specific data for analysis.
- Participate in SLA compliance review, compliance with service delivery plans, service continuity, and capacity management plan.
- Service level management and reporting.
- Information security compliance.
- Compliance with IT asset management policy.
- Participate in audits to ensure smooth functioning of the assigned IT service to facilitate organization and department level initiatives.
- Ensure that customers are provided with efficient IT Service Support within prescribed guidelines.
Benefits:
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.
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