Information Technology Group - Team Head (Solutions Architecture)

About BDO

BDO Unibank, Inc. is the Philippines leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

• Lead the Consumer Architecture section responsible for defining, governing, and assuring end-to-end solution architecture across assigned consumer banking platforms and channels. The role ensures solutions are business-aligned, enterprise-architecture compliant, secure, scalable, resilient, operable, and cost-effective.
• Own solution architecture governance and design assurance for consumer banking initiatives under Retail Channel Applications from service definition through service build and transition.
• Define transition roadmaps, reusable patterns, and architecture guardrails for consumer banking applications, customer servicing, account services, onboarding, lending, payments, and related channel capabilities.
• Provide executive-grade technology consulting, solution options, economic framing, risk assessment, and architecture decision support for senior IT and business stakeholders.
• Manage architecture escalations, design risks, technical dependencies, and vendor architecture deliverables
• Build internal architecture capability by coaching solution architects, standardizing methods and artifacts, and reducing avoidable dependency on vendor architects.

Key Responsibilities:

Accountability to ITG:

• Take accountability for complete, reviewable, traceable solution architecture deliverables and work with ITG units to support seamless delivery from service definition through implementation decisioning.

• Ensure solutions comply with IT SDLC, governance, security, data, infrastructure, DevSecOps, production readiness, integration, resiliency, operational, and transition standards in partnership with relevant ITG teams.

• Lead architecture reviews, solution optioning, ARB submissions, decision reviews, and escalation of architecture issues with clear options, recommendations, risks, and decision points.

• Maintain reusable standards, patterns, templates, guardrails, documented architecture decisions, and decision records for the Consumer Banking portfolio.

• Identify technical debt, duplicate capabilities, resiliency gaps, and non-standard implementations, then define remediation plans.

Accountability to Business:

• Translate business strategy/scope/requirements into feasible, secure, scalable solutions while ensuring it aligns with BDO next-gen architecture and business outcomes.

• Assign the right architecture resources to support scope validation, requirements development, and delivery ownership.

• Manage business escalations, including unresolved design conflicts, cross-platform dependencies, and vendor solution gaps.

• Present solution options with trade-offs, costs, risks, controls, dependencies, and recommended decision paths.

• Support approval forums and executive discussions with architecture papers, decision decks, vendor assessments, and delivery-risk summaries.

Accountability to Unit:

• Own the quality of architecture delivery across the Consumer Banking portfolio.

• Support the planning and capacity management, staffing, allocation, and resource leverage across delivery teams and projects.

• Build team capability through competency standards, onboarding, training, mentoring, knowledge sharing, and performance reviews.

• Assign architecture leads based on domain complexity, risk, criticality, and required technology expertise.

• Act as escalation point for delivery leads and team members, ensuring timely issue resolution and risk management support.

• Ensure architecture deliverables align with BDO target-state architecture, controls, standards, and operational requirements.

• Support production incident reviews where architecture intervention is needed for root cause, recurrence prevention, resiliency, security, or integration design.

Qualifications:

• Bachelor's degree in computer science, Information Technology, Engineering, Information Systems, or other discipline relevant to technology delivery and architecture.
• 15 or more years of technology delivery, solution architecture, enterprise application, or systems integration experience, preferably in financial services.
• 10 or more years leading complex consumer banking, digital channels, payments, lending, integration, customer servicing, or transaction-processing initiatives.
• 5 or more years managing architects, senior technical leads, delivery leads, vendors, and system integration partners.
• Must be willing to work onsite and be assigned in Ortigas