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Information Technology Business Analyst

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Job Description

Job Summary:

A Business Analyst plays a crucial role in bridging the gap between business stakeholders and technical teams, ensuring that business requirements are translated into effective solutions. This role includes requirements gathering and analysis, stakeholder engagement and communication, solution design validation, business process improvement, project management support, data analysis, and ensuring regulatory compliance.

Responsibilities:

  • Collaborate with business stakeholders, Product Managers, or Product Owners to understand the defined product and organizational vision, strategy, and high-level goals.
  • Understand and analyze high-level product goals, stakeholder pain points, and business objectives to provide clear context for the technical team.
  • Work with the Product Manager to prioritize requirements and ensure alignment with legal, regulatory, and compliance standards.
  • Apply any applicable techniques such as SWOT, BPMN, PESTLE, and impact analysis to support decision-making.
  • Work closely with Product Managers, SMEs, and cross-functional teams to gather comprehensive requirements, define MVPs, and prioritize backlogs.
  • Align daily business analysis activities with priorities set by IT Business Analysis leadership to ensure strategic consistency.

Qualifications:

  • At least 5 years of experience in requirements gathering and systems analysis, release management, project management, or service transition.
  • Experience working with various business processes in the domains of Banking (loans or deposits) 
  • Strong planning and organizational skills.
  • Excellent analytical, communication and interpersonal skills for working with technical personnel and end-users at multiple levels.
  • Experience with problem solving, workflow systems analysis, process redesign, user training, and documentation.
  • Advanced knowledge of software development life cycle.
  • Demonstrated ability to coordinate cross functional work teams toward task completion
  • General PC knowledge including MS Office.
  • ITIL certification is a nice to have skill.
  • Nice to have experience with deploying packaged applications.

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Job ID: 151703911