The Standard Hospitality Group is a contemporary lifestyle brand whose purpose lies in creating momentous experiences through well-crafted dishes, paired with unparalleled hospitality. The success of our brands, Yabu, Ippudo, Elephant Grounds, and Kiwami Japanese Foodhall, is due, in large part, to the determination and dedication possessed by every member of our team. Because of this, we have fostered an environment which allows each Standard Hospitality Group employee to thrive and reach their utmost potential.
The Industrial Engineer is embedded within the Finance function to drive process discipline, operational efficiency, and continuous improvement across all finance operations. This role serves as the custodian of finance policies and procedures — ensuring they are documented, current, accessible, and consistently applied across all business units and restaurant brands under Standard Hospitality Group.
KEY RESPONSIBILITIES
1. Policy & Procedure Review and Codification
- Conduct a comprehensive audit of existing finance policies, procedures, and work instructions across all SHG brands and functions
- Rewrite, standardize, and codify all finance SOPs in a clear, structured, and audit-ready format
- Maintain a master policy register with version control, approval status, and scheduled review dates
- Ensure all policies comply with applicable regulatory requirements and internal governance standards
- Collaborate with process owners (O2C, P2P, R2R, Tax, Cost Accounting) to validate procedure accuracy
2. Process Improvement and Automation
- Apply industrial engineering methodologies (process mapping, time-motion analysis, value stream mapping) to identify inefficiencies in finance workflows
- Develop and present actionable improvement recommendations with measurable impact on cycle time, error rate, and cost
- Identify automation opportunities within the existing tech stack (SAP, BlackLine, OneStream, Esker, Expensify) and coordinate with IT and external vendors for implementation
- Track and report on the realized benefits of process improvement and automation initiatives
- Champion a culture of continuous improvement within the Finance team
3. Main Point of Contact — Finance Policies and Procedures
- Act as the primary go-to resource for all inquiries related to finance policies, procedures, and compliance expectations
- Maintain an accessible, well-organized repository of all finance SOPs and policy documents
- Coordinate with internal and external auditors during reviews by providing relevant documentation
- Escalate policy gaps or compliance risks to the Group Financial Controller and relevant process owners
- Liaise with cross-functional teams (Operations, HR, Legal) to ensure finance procedures are aligned with broader company policy
4. Training Materials and Finance Certification Program
- Design and develop comprehensive training materials covering all finance processes and policies (job aids, e-learning modules, facilitator guides, quick reference cards)
- Build and manage a Finance Certification Program to formally assess and validate employee competency across key finance processes
- Coordinate with relevant stakeholders to schedule and execute finance training and onboarding programs
- Track certification completion and maintain training records in line with HR and compliance requirements
- Continuously update training content to reflect process changes, system upgrades, and policy revisions
QUALIFICATIONS
- Bachelor's Degree in Industrial Engineering (required)
- Minimum 2–4 years of relevant experience in process improvement, operations, or finance operations roles
- Exposure to finance functions (accounts payable, accounts receivable, general accounting, cost accounting) is strongly preferred
- Experience in the food service, retail, or multi-site operations industry is a plus
- Proficient in process mapping tools (e.g., Visio, Lucidchart, or equivalent)
- Working knowledge of ERP systems; SAP experience is an advantage
- Familiarity with finance automation tools (Esker, Expensify, BlackLine, OneStream) is highly desirable
- Strong documentation and technical writing skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Core Competencies
- Analytical Rigor — Able to diagnose process gaps using data and structured methodologies
- Attention to Detail — Produces accurate, complete, and well-organized documentation
- Communication — Translates complex processes into clear, accessible language for diverse audiences
- Stakeholder Management — Effectively collaborates across functions and levels of the organization
- Initiative — Self-directed and proactive in identifying and pursuing improvement opportunities
- Project Management — Capable of managing multiple initiatives simultaneously with clear timelines and deliverables
