Role: Inbound Sales Specialist
Priority Location: Philippines, South Africa
Working Hours: Monday-Friday, 9am-5pm US Central Time
Target Start Date: ASAP (Urgent Hiring)
The final offer is at the client's discretion and will depend on the candidate's interview result, skills, and experience.
About The Role
We are seeking a responsive, detail-oriented Inbound Sales Specialist to manage the critical first touch of our sales pipeline. In this role, you will be 100% focused on warm, inbound leads. You will be the primary point of contact for prospective clients, answering questions, organizing the shipment of product samples, sharing custom mockups created by our design team, and coordinating smooth handoffs to our co-founder, Winslow, to close the deal.
Key Responsibilities
- Inbound Lead Management: Promptly respond to incoming leads via email and SMS to introduce our brand and build immediate rapport.
- Lead Nurturing & Inquiries: Answer prospect questions, and offer/coordinate sample shipments to qualify interest.
- Mockup Presentation: Collaborate with our internal design team and deliver completed design mockups to prospects.
- Founder Handoff: Identify high-intent prospects following the mockup delivery and loop in Winslow (Co-Founder) to transition the lead for closing.
- CRM Tracking: Rigorously update contact status, conversation history, and deal stages in the CRM to ensure clear pipeline visibility.
Qualifications & Skills
- 1+ years of experience in inbound sales, customer support, or lead qualification.
- High fluency in written and spoken English
- Excellent speed to lead with strong written communication skills across both email and text messaging.
- Highly organized with the ability to effectively track a high volume of prospects through various stages (sample shipping, mockup review, handoff).
- Reliable high-speed internet connection and a quiet workspace for remote operations.