In-House Property Specialist

Duties and Responsibilities:

1. Sales Generation and Client Handling

• Proactively promote the company's house and lot, or residential lot projects.
• Generate new leads through online marketing, fieldwork, network referrals, and walk-in inquiries.
• Conduct site trippings (project viewing) and present property features, amenities, and investment benefits.
• Assist clients from reservation to turnover process, including documentation support.
• Maintain a pipeline of active leads and nurture client relationships.

2. Customer Service and After-Sales

• Provide timely and accurate information to clients regarding property features, pricing, financing schemes, payment terms, and documentation requirements.
• Guide clients through the property buying process (e.g. reservation, loan, application, and documentation).
• Address client concerns, objections, and queries effectively.
• Ensure high levels of customer satisfaction to encourage repeat business and referrals.

3. Marketing Support

• Participate in company sales events, open houses, roadshows, and property expos.
• Utilize digital marketing channels (social media, property listing sites) to promote the projects.
• Distribute marketing materials (flyers, brochures, digital ads) as directed by the marketing team.
• Submit regular activity and lead generation reports.

4. Coordination and Compliance

• Coordinate closely with the Sales Coordinator regarding inventory updates, pricing, and availability.
• Ensure all client transactions are compliant with company policies and government regulations (e.g. Anti-Money Laundering Act, Data Privacy Act).
• Maintain updated knowledge of project details, promotions, and government housing loan programs.

Qualifications:

• Graduate of any 2-year course (Real Estate, Marketing, Business, or related fields) or 72 units earned in college.
• Strong interpersonal and communication skills.
• Experience in sales (Real Estate, insurance, or other direct selling industries) is an advantage.
• Ability to work independently and as part of a team.
• Willingness to be assigned on-site at the project location.
• Knowledge in real estate selling process and documentation is a plus