Import-Export / Logistics

Life tastes better with ice cream

With 19,000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title

Import-Export / Logistics

Location

Pasig, Philippines

Terms

Permanent

The role

To lead the Import-Export for Asia Expansion Market

The role manages and ensures compliance to import-export requirements, including relevant regulatory requirements in both existing and new sourcing lanes.

The role is expected to partner with the Business Unit (BU), Master Distributors, relevant Sourcing Units (SU), Business Development Teams and the Supply-Demand Planning team in establishing new lanes and monitoring of shipment milestones.

Lastly, the role is expected to drive cross-functional collaboration across other supply chain and business functions, as well, to drive end-to-end efficiency and operational excellence.

What you'll be responsible for:

1. Import-Export

- Be the team's go-to expert on the different import-export requirements for cross-border sourcing including regulatory-related ones

- Determine correct terms for each sourcing lane to ensure compliance and avoid tax risks and unnecessary costs

2. Export Operations & Order Management

- Coordinate end-to-end export order execution from order placement to shipment dispatch

- Ensure timely booking with freight forwarders and alignment with shipment schedules

- Monitor shipment status and proactively manage delays, exceptions, and escalations

- Validate Incoterms, shipping conditions, and customer requirements

3. Documentation & Compliance

- Oversee preparation and accuracy of export documentation (e.g., BL, invoices, packing lists)

- Ensure compliance with local and international trade regulations and internal policies

- Manage documentation corrections and revisions (e.g., BL amendments, consignee updates)

- Maintain proper documentation records and audit readiness

4. Master Data, Financial & Process Setup

- Coordinate creation and maintenance of UAPL codes for new customers, markets, and export flows

- Lead Transfer Pricing (TP) setup ensuring correct pricing structures and alignment with finance guidelines

- Manage and follow up on PRP (Purchase Requisition Process) to ensure timely creation of POs for export-related costs and services

- Ensure master data accuracy across systems (customer setup, pricing, documentation flows) to enable smooth execution

5. Stakeholder Coordination

- Act as the central point of contact across Supply Chain, Customer Service, Logistics, and Markets

- Align with planning teams on export priorities, allocation, and stock availability

- Coordinate with external partners (freight forwarders, customers, customs brokers) to ensure smooth execution

- Support resolution of shipment issues, including documentation discrepancies and customs queries

6. Performance & Issue Management

- Track shipment KPIs (OTIF, lead times, documentation accuracy)

- Identify root causes of delays/errors and drive corrective actions

- Manage escalations and ensure timely resolution with internal and external teams

7. Budget Coordinator for Select Expansion Markets

We're looking for someone who possesses:

• Business experience in import-export, preferably within the Foods / Dairy Industry
• Knowledge in Logistics Operations
• Strong knowledge of international logistics and export/import documentation
• Strong business-partnering
• Strategic, highly adaptable and entrepreneurial mindset
• Solid analytical skills, bias for action, responsibility and accountability.
• Strong Communication and Project Management skills.
• Strong team spirit, proactive approach to issues and opportunities.
• Proven people management capabilities
• Ability to operate through ambiguity
• Agility and resourcefulness

What you'll get:

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities