Implementation Specialist (NetSuite / ERP Implementation)
We are seeking a detail-oriented and technically capable
Implementation Specialist with experience in
NetSuite and/or ERP implementations to support the successful deployment, configuration, and optimization of ERP systems. This role will work closely with clients, internal stakeholders, and cross-functional teams to understand business requirements, configure solutions, coordinate implementation activities, and ensure a smooth transition to the new system.
Responsibilities
- Support end-to-end NetSuite and ERP implementation projects from discovery through go-live.
- Work with clients and internal teams to gather, document, and analyze business and system requirements.
- Translate business requirements into effective ERP solutions and workflows.
- Assist with NetSuite configuration, including workflows, forms, roles, permissions, fields, dashboards, and reporting.
- Coordinate data migration, cleansing, validation, and reconciliation activities.
- Support integrations between NetSuite and other business applications.
- Assist with testing, including system testing, integration testing, user acceptance testing (UAT), and regression testing.
- Develop and maintain implementation documentation, process maps, requirements, and configuration records.
- Troubleshoot system issues and coordinate resolutions with technical and functional teams.
- Provide training, demonstrations, and user support during implementation and post-go-live.
- Monitor implementation timelines, milestones, dependencies, and deliverables.
- Communicate project status, risks, issues, and recommendations to stakeholders.
- Assist with change management and adoption of new ERP processes.
- Identify opportunities to improve business processes through automation and ERP functionality.
- Provide ongoing NetSuite/ERP support and optimization after implementation.
- Maintain strong relationships with clients and ensure solutions meet business needs.
Qualifications
- 2+ years of experience in NetSuite, ERP implementation, business systems, or a related role.
- Hands-on experience with NetSuite implementation or administration preferred.
- Strong understanding of ERP concepts and business processes, particularly accounting, finance, order management, inventory, procurement, or project management.
- Experience gathering business requirements and translating them into system solutions.
- Familiarity with data migration, system integrations, testing, and UAT.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong project management and organizational abilities.
- Proficiency with Microsoft Excel and business systems.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong attention to detail and ability to manage multiple priorities and deadlines.
Preferred Qualifications
- NetSuite Administrator certification or relevant NetSuite certifications.
- Experience with SuiteScript, SuiteFlow, SuiteAnalytics, SuiteTalk, or other NetSuite tools.
- Experience with ERP integrations and third-party applications.
- Experience working with accounting and finance teams.
- Consulting or client-facing implementation experience.
- Experience with system documentation, process mapping, and change management.
Ideal Candidate
The ideal candidate is a
business-minded ERP professional who can bridge the gap between business requirements and technology. They are comfortable working directly with stakeholders, understanding operational processes, configuring ERP solutions, troubleshooting issues, and driving projects toward successful implementation and adoption.
