The Impex (Import-Export) Manager is responsible for leading and managing the end-to-end international logistics processes across JFC PH. This includes designing and implementing standardized procedures for efficient import and export flows and ensuring timely and cost-effective movement of goods in partnership with vendors and internal business units. The role oversees accredited contractors handling customs duties, payments, and deliveries, ensuring full compliance with government regulations.
Business Process:
- Develops and manages service-level agreements with logistics partners (4PL/3PL), while continuously improving systems, processes, and tools to meet strategic and operational goals.
- Monitors regulatory changes in import laws and advises management to ensure compliance and operational alignment.
Cost Management:
- Analyzes import/export laws, tariffs, and licenses to identify cost-saving opportunities and optimize landed costs in collaboration with Procurement and Finance teams.
- Evaluates and approves contractor spending for logistics services, ensuring cost-effective execution of import and export operations.
Customs Compliance & Governance:
- Oversees customs and trade compliance to ensure timely shipment clearance and adherence to all applicable laws and regulations.
- Reviews and approves customs documentation, permit applications, and duties/taxes computations, while updating policies based on regulatory changes.
Operational and Customer Management:
- Oversees contractors and logistics partners to ensure compliant, timely, and cost-efficient import/export operations, while maintaining strong relationships with vendors, government agencies, and internal stakeholders.
- Acts as the company's authorized representative, resolving operational issues, approving documentation, and driving continuous improvement through regular performance reviews and stakeholder coordination.
Personnel Development:
- Promotes continuous learning and professional growth by encouraging participation in educational opportunities and exploring ways to enhance work contributions.
- Leads team engagement, fosters company values, and motivates staff through coaching and performance development initiatives.
Occupational Health & Safety Commitment:
- Ensures a safe and orderly workplace by maintaining cleanliness, reporting hazards, and complying with waste management and conservation programs.
- Actively participates in occupational health and safety (OH&S) trainings and initiatives to support a culture of safety.
Job Qualifications:
- A graduate of Bachelor's Degree in Customs Administration, Industrial Engineering, Business, or any related courses.
- Preferably a licensed Customs Broker
- Must have at least five (5) years of managerial experience in handling imports, exports, and customs operations, preferably in a food or FMCG manufacturing industries.
- Must have experience in handling third-party vendors and contractors
- Possess a strong leadership, customer service, and problem-solving skills
- Must be willing to travel to different distribution centers as needed
- Must be willing to report on a hybrid setup in Bicutan, Paranaque.
Jollibee Worldwide Pte., Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
