Job Description

Contract Period: From 1 Jan 2027 to31 Dec 2027 with an option to extend the contract for another year

Working hours:
. Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break
. Fridays: 7:30amto 4:00pm, inclusive of 1 hour lunch break
. Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

1. Duties and Responsibilities

1.1 Device Management
Provide management of ICT devices, equipment, peripherals, and gadgets under the purview of the ICT department.

1.2 Technical and Applications Support
Provide technical and applications support for users.

1.3 Shared ICT Device Management
Maintain and handle school shared ICT devices. Deliver and set up ICT devices and resources at requested rooms or areas.

1.4 ICT Task Assistance
Assist school leaders, management, and teachers with ICT-related tasks.

1.5 Reporting Structure
Support and report to the HOD ICT, Subject Head ICT, and ICT Manager.

1.6 Collaboration with Desktop Engineers
Support and work in tandem with Desktop Engineers (DE) deployed in schools.

1.7 Audio-Visual Setup for School Events
Assist in audio, projector, and notebook setup during school programmes and events, including but not limited to Chinese New Year celebration, Hari Raya celebration, Grad Night, Education & Career Guidance, National Day celebrations, Teachers Day, Children's Day, and Founder's Day.

1.8 Audio and Video Production
Assist in audio and video production when necessary.

1.9 Technical Support for Non-SSOE Devices and ALP ICT/Robotics Equipment and Resources
Provide technical support during school hours for non-SSOE devices. This includes:
. Testing, counting, and reviewing Applied Learning Programme (ALP) equipment and resources identifying items for disposal and purchase and updating the HOD ICT accordingly.
. Charging and packing ALP equipment and resources before the commencement of each ALP cycle.

1.10 ICT Training
Conduct Digital Literacy and Technological Skills lessons covering Microsoft applications and Google applications, as well as ICT related and video-related training for students.

Qualifications, skills and experience:
. Minimally possess a Diploma in any field
. Experience as ICT Executive or equivalent role in local school(s)
. MOE registered
. Possess working knowledge in Microsoft Office applications
. Possess working knowledge in Google Workspace
. Experience in Audio-Visual (AV) related setup and production
. Experience in audio, video and media production for school events
. Experience in video editing software and application
. Experience in inventory tracking is preferred
. Experience in conducting Digital Literacy and Technological skills lessons (Microsoft applications and google applications), ICT related trainings to students in Primary School(s)
. Knowledge in troubleshooting and technical support of ICT device
. Able to communicate well inEnglish - both written and spoken