Details:
Job Description
This role will provide lead level solution architecture, engineering design, implementation and technical third-level support services for Microsoft Entra, Microsoft Active Directory and the Windows Server platform across our enterprise. This includes authentication services in Entra ID, (Azure Active Directory), and on-prem AD. The core infrastructure technology tasking includes enterprise standards for authentication services including: SSO for SaaS applications using modern authentication protocols such as SAML and OAuth2, other authentication services such as Kerberos and LDAP, global system security standards and top-level support for enterprise-wide infrastructure applications.
Responsibilities:
- Provide lead level technical support, design, and implementation for Microsoft Entra and Active Directory authentication services across the enterprise, including cloud deployments in Amazon (AWS) and Microsoft Azure
- Develop and enhance Microsoft Entra ID and Active Directory engineering standards for a multi-site organization, including the core operating system and authentication services
- Develop technical partnerships with key architecture, project, operations, and support teams
- Automating Microsoft authentication solutions in a multi-forest and multi-domain environment and configuration for Microsoft Entra and Active Directory, while considering IaaS Cloud solutions such as AWS and Azure
- Provide 3rd level support for an enterprise-wide, distributed Microsoft Entra ID and Active Directory, including related technologies such as AAD Connect, SSO, the Graph API, etc.
Job Requirements
Details:
Qualifications:
- 7 years of relevant IT experience
- Demonstrated experience in a high-tech customer-facing role (i.e. Professional Services, Solution Architecture, Systems Administrator, Engineering or Consulting)
- Hands-on experience with Microsoft Entra ID, Active Directory, Microsoft Windows Server and related technologies; experience providing senior level operational support and implementation of large-scale, enterprise level solutions
- Previous experience with the design of infrastructure and integration into new and existing authentication services like Entra ID and AD services
- Five years of demonstrated experience supporting Active Directory or Microsoft Entra ID
- In-depth and thorough understanding of monitoring best practices preferably with Splunk, Microsoft EndPoint Configuration Manager (MECM) and/or Quest Change Auditor
- Experience with infrastructure and server theories, principles and concepts, application infrastructure and standards, networking fundamentals, physical server architecture, and virtualization technologies (i.e. VMware, Hyper-V and LAN/WAN/Firewall/VPN networks
- Power Shell scripting experience
- Hands-on experience with Multi-Factor Authentication, SSO, and SSL certificates implementation and management
- Understand WAN/LAN concepts and the TCP/IP protocol stack
Preferred:
- Bachelor's degree in Information Technology; Computer Science or related technical field
- Microsoft Windows Server certifications; Azure Certifications or MCSE
- Working knowledge of ticketing systems; creating, updating and closing tickets
- Strong customer service customer service skills (both written and verbal)
- Excellent interpersonal skills, ability to listen and understand what is being described
- Experience with one or more cloud providers such as Azure, AWS, or Google Cloud Platform
- Ability to effectively deliver and execute technical projects across multiple engagements in a customer-facing-capacity
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