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IAM Engineer - Sailpoint IdentiyIQ

Stefanini Philippines, Inc.
Philippines
2-4 Years
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  • Posted 10 hours ago
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Early Applicant

Job Description

Job Description
Remaining Positions:

4


Details:

What will you do

  • Provide L3 support for Sailpoint IdentityIQ, including troubleshooting, service requests, incident resolution and problem management
  • Ensure that all the tickets/incidents are resolved within committed SLA's
  • Ensure positive user-experience through clear communication and timely support
  • Continuously identifying opportunities for process improvement and tasks automation.
  • Maintain documentation of support processes, knowledge articles, and operational procedures.
  • Maintain dashboard reporting on performance, access reviews, and compliance activities etc
  • Collaborate closely with managed service team and other stakeholders on a day-to-day basis to ensure operational excellence for our service.
Job Requirements
Details:

What do you need to succeed

  • 2+ years of hands-on experience with Sailpoint IdentityIQ.
  • Certification in Identity Security Engineer has added advantage
  • Understanding of Lifecycle events workflow (Joiner, Mover, Leaver and Rehire etc)
  • Knowledge of directory services (Active Directory, EntraID and LDAP)
  • Knowledge of database administration (SQL and MSSQL)
  • Experience with technologies such as Java, JavaScript, XML
  • Knowledge of ITIL processes (incident, problem, change management)
  • Strong analytical and problem-solving skills
  • Strong communication skills and experience in supporting and collaborating with an international user community
  • Shift flexibility and schedule adherence are required for the position.

#LI-LN1, #LI-ONSITE

Pay Range:

Based on Experience


More Info

Job Type:
Permanent Job
Industry:
IT/Computers - Software
Function:
Identity And Access Management
Employment Type:
Full time

About Company

Stefanini Philippines, Inc.

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 144540963

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Last Updated: 18-03-2026 05:46:17 AM
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