Key Responsibilities/Tech Skills
- Provide L2/L3 support for Hyperion EPM applications (Essbase, Hyperion Planning, HFM/Financial Close, FDMEE/Data Management, Smart View, DRM).
- Diagnose and resolve production incidents, perform root-cause analysis and implement corrective actions.
- Manage installations, upgrades, patches, and configuration changes for on-prem and/or cloud-based Hyperion environments.
- Monitor system health, job schedules, service availability, and Essbase cube performance; implement performance tuning and capacity planning.
- Maintain and administer security (application and file system), user provisioning, and role-based access controls.
- Manage backups, recoveries, disaster recovery testing and runbooks for Hyperion components.
- Integrate Hyperion with source/target systems (ERP, data warehouses) using FDMEE, flat files, or ETL interfaces; support data loads and mappings.
Preferred / Nice-to-Have Skills
- Experience with Oracle EPM Cloud or Cloud migration projects.
- Knowledge of Data Relationship Management (DRM).
- Experience with version control (Git) and CI/CD pipelines for EPM artifacts.
Qualifications & Experience
- Bachelor's degree in computer science, Information Systems, Finance, or related field (or equivalent practical experience).
- 3–7 years of hands-on Hyperion/Oracle EPM support and administration (adjust based on seniority required).
Certifications (good to have)
- Oracle Hyperion-related certifications where available (e.g., Oracle EPM certifications).
- Oracle Database or WebLogic administration certifications (optional).
