Human Resources Services Specialist

We're Hiring: HR Shared Service Specialist

Do you excel in accuracy, problem-solving, and customer service

Join our HR Services Center of Excellence and help power HR operations across the globe!

About the Role

As an HR Services Advisor, you'll play a vital role in maintaining accurate employee, position, and contingent staff data worldwide. You'll ensure data quality, enable HR systems and processes to run smoothly, and safeguard sensitive information all while delivering excellent service to employees and managers.

This role requires availability to work in either EMEA (Midshift) or US time zones (Night Shift).

What You'll Do

• Process HR data accurately within SLAs while maintaining confidentiality & data privacy.
• Provide high-quality customer support for complex HR inquiries from global stakeholders.
• Troubleshoot issues, identify process improvements, and help implement policy changes.
• Manage documents via SharePoint and keep Knowledge Base content updated.
• Serve as a subject matter expert in your HR specialty area.

What We're Looking For

• Experience in data entry/management OR a Bachelor's degree (HR/Business preferred).
• Hands-on experience with ERP systems and/or HR tools (SAP and Workday preferred; PeopleSoft/Oracle; Workday; ServiceNow also considered).
• Familiarity with CRM tools and document management systems like SharePoint.
• Strong communication skills (verbal & written), attention to detail, and problem-solving skills.
• Ability to work in a highly confidential, fast-paced, and collaborative environment.
• Flexibility to work within EMEA or US business hours.

Why You'll Love This Role

Global scope work with teams and customers worldwide.

Opportunity to improve HR operations and processes.

Supportive team culture with a focus on growth and excellence.

Apply now and help us deliver world-class HR services!

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