Human Resources Officer

I. Job Summary

The HR Officer – Recruitment, Training, and Office Services is responsible for the hands‑on execution and supervision of talent acquisition, learning initiatives, and office services operations to support business continuity and people development.

II. Key Responsibilities

Recruitment and Onboarding

• Partners with hiring managers to refine job requirements and implement effective sourcing strategies.

• Executes talent pooling initiatives through resume databases, headhunting, referrals, and third‑party search firms.

• Manages end‑to‑end recruitment activities including sourcing, screening, interview coordination, and offer preparation.

• Ensures compliance with company policies, documentary requirements, and recruitment SLAs.

• Delivers a smooth recruitment and candidate experience through effective coordination and communication with stakeholders.

• Collects, reviews, and maintains pre‑employment requirements, including background checks.

• Coordinates onboarding activities to ensure proper orientation and integration of new hires.

• Tracks recruitment progress and supports the preparation of recruitment KPIs and reports.

Training and Development

• Supports the identification of training needs and competency gaps in coordination with department heads.

• Assists in designing and customizing training programs aligned with business and departmental objectives.

• Coordinates the scheduling and execution of internal and external training programs.

• Liaises with internal trainers and external service providers to ensure effective training delivery.

• Supports onboarding, mandatory, and compliance‑related training programs.

• Maintains training records, attendance, and documentation.

• Assists in evaluating training effectiveness and prepares training reports and metrics.

Office Services and Facilities Management

• Manages and monitors contracts with office service suppliers (office and parking lease, pantry, restroom supplies, manpower services), ensuring contractual deliverables are met.

• Ensures continuous office operations including supplies management, housekeeping, maintenance, and general services.

• Oversees outsourced vendors and monitors service delivery performance.

• Coordinates office facilities management in collaboration with building administration and suppliers.

• Maintains working relationships with building administration, vendors, and external partners.

• Handles office service and facilities‑related projects as required.

III. Qualifications

Education & Experience:

• Bachelor's degree
• Relevant experience in recruitment or human resources