General Objective:
We are seeking a highly reliable HR Office Manager (Overnight Shift) to run day-to-day office operations for our Bacolod office while also supporting ongoing hiring needs.
This role is fully on-site and requires someone who can operate independently overnight, keep the office organized and functional, and ensure recruiting activity continues moving without delays. Contact center and recruitment experience are highly preferred and will strongly influence selection for this role, although it is not formally required.
Job Description
Key Responsibilities
Office Management & Operations
- Own the overnight operation of the Bacolod office, ensuring the workplace runs smoothly, safely, and efficiently.
- Coordinate office logistics including supplies, vendors, basic facilities support, visitor handling, and meeting setup as needed.
- Act as the primary on-site point of contact during the overnight shift for operational issues, escalations, and coordination.
- Maintain internal records, trackers, and documentation with strong attention to detail and confidentiality.
- Support managers and on-site staff with administrative requests and operational problem-solving.
- Maintain a professional, organized office environment and ensure operational standards are consistently met.
Recruiting Coordination & Hiring Support
- Support end-to-end hiring activities for multiple roles, including high-volume roles, with speed and accuracy.
- Review incoming applications against role criteria and prepare shortlists for hiring managers.
- Coordinate interview scheduling and communicate updates to candidates and internal stakeholders.
- Maintain accurate records of candidate status, interview outcomes, and hiring decisions in internal tracking systems.
- Assist with offer coordination and onboarding handoffs as needed, ensuring documentation is complete and organized.
Qualifications:
Education:
- Bachelor's degree preferred (Business, HR, Administration, or related field), but not required with strong relevant experience.
Experience:
- 2–4+ years of experience in office management, office administration, recruiting coordination, HR operations, or a similar role.
- Experience working overnight shifts in an on-site environment is strongly preferred.
- Experience supporting hiring for high-volume roles is strongly preferred.
- Contact center and recruitment experience are highly preferred.
Skills:
- Ownership: Takes initiative, solves problems independently, and escalates when appropriate.
- Organization: Highly structured, detail-oriented, and reliable with strong follow-through.
- Communication: Clear written and verbal communication; professional candidate and stakeholder interaction.
- Multitasking: Able to handle office operations and recruiting tasks in parallel without dropping details.
- Confidentiality: Strong judgment with sensitive employee and candidate information.
- Time Management: Able to work an overnight schedule consistently and maintain responsiveness during working hours.
- Judgment Under Pressure: Able to stay calm and make good calls during urgent situations when leadership may not be immediately available.
Key Performance Indicators (KPIs):
- Office Reliability: Overnight operations run smoothly with minimal disruption and timely resolution of issues.
- Responsiveness: Fast handling of operational escalations and coordination needs during overnight hours.
- Hiring Velocity: Interview scheduling and candidate movement occur quickly without delays caused by coordination gaps.
- Accuracy of Records: Candidate and office documentation is complete, consistent, and up to date.
- Stakeholder Satisfaction: Positive feedback from managers and internal teams regarding responsiveness and coordination quality.
- Candidate Experience: Professional communication, clear expectations, and timely updates throughout the hiring process.
