Human Resources Manager

We're looking for an experienced HR Manager to lead end-to-end HR operations in a fast-paced BPO environment. This role will oversee talent acquisition, employee relations, performance management, engagement, retention, compliance, and workforce planning while partnering closely with business leaders to drive organizational success.

Qualifications:

6–10 years of HR experience, preferably in the BPO/ITES industry

Strong background in high-volume recruitment and attrition management

Experience in employee relations, performance management, and labor law compliance

Proficiency in HRIS and recruitment tools

Excellent stakeholder management and leadership skills

Key Success Metrics:

✅ Attrition Rate

✅ Offer Acceptance Rate

✅ Employee Engagement Scores

✅ Compliance Adherence

✅ Compensation & Benefits Competitiveness

If you're a strategic HR leader passionate about building high-performing teams and creating exceptional employee experiences, we'd love to hear from you.

Apply now or send your CV to [Confidential Information]