Human Resources – Employee & Labor Relations Specialist

Job Description

Job Summary: The HR Operations Generalist is responsible for the daily administration of HR functions, with a heavy emphasis on employee relations, disciplinary management, and regulatory reporting. You will ensure that the organization remains compliant with the Labor Code of the Philippines while fostering a productive work environment.

Job Duties/Responsibilities:

1. Employee Relations & Due Process

Manage the full disciplinary process, ensuring strict adherence to the Two-Notice Rule (Notice to Explain and Notice of Decision) to uphold the constitutional right to due process.

Lead administrative investigations and hearings for behavioral or performance infractions.

Ensure all disciplinary penalties are commensurate with the offense as per jurisprudence.

Serve as the primary point of contact for employee grievances and conflict resolution.

2. Compliance & DOLE Reporting

Prepare and submit mandatory DOLE reports, including the Establishment Report on COVID-19 (if still applicable), Annual Medical Report, and reports on workplace accidents or displacements.

Ensure 100% compliance with General Labor Standards (GLS) and Occupational Safety and Health (OSH) standards.

Represent the company during DOLE labor inspections and audits.

3. HR Operations

Create, maintain and update the Employee Handbook and company policies to reflect current labor law changes.

Manage employee offboarding and clearance processing.

Generate and analyze HR metrics, such as attrition rates and disciplinary trends.

Manage HR ticketing system and concerns.

Facilitate roadshows on Employee and Labor Relations topics

4. Other HR tasks which may be assigned

Qualifications

Educational Requirements:

Bachelor's degree in human resources, Psychology, Business Administration, or a related field.

Required Experience:

Proven experience with at least 5 years of progressive HR generalist experience and advanced knowledge in labor law and compliance.

Skills & Abilities

Advanced understanding of the Labor Code of the Philippines and recent DOLE Department Orders.

Proven experience in handling labor-related cases and administrative investigations.

Proficiency in HRIS platforms and Microsoft Office Suite.

High level of integrity, strong communication skills (English and Filipino), and the ability to handle confidential information with discretion