HR Coordinator
Role Purpose
The HR Coordinator supports the execution and delivery of the annual HR strategy by providing administrative, clerical, and project support to the HR team. The role ensures HR best practices are delivered efficiently and effectively while maintaining accurate coordination of employee benefits and records.
This position plays a key role in recruitment coordination, onboarding, HR reporting, employee benefits administration, and general HR support to ensure a positive employee experience and compliance with company policies and legal requirements.
Key Relationships
- HR Team
- Recruitment Team
- Payroll Team
- Line Managers
- External Employee Benefits Providers
Principal Duties & Responsibilities
Recruitment Coordination
- Support recruitment activities including job advertisement creation, posting management, pre-employment checks, and documentation collation.
- Serve as point of contact for candidates during pre-employment processes, providing updates and assistance.
- Coordinate interview scheduling with candidates and hiring managers.
- Maintain candidate registers and recruitment files and produce recruitment activity reports.
- Ensure documentation storage complies with company policies and legal requirements.
- Assist with recruitment data analysis, reporting, and process improvement initiatives.
Employee Documentation & Onboarding
- Prepare and distribute employment agreements, offer letters, and onboarding materials.
- Generate employee documentation (e.g., variation letters, salary changes, leave confirmations).
- Process assigned workflows within Workday in a timely manner.
- Verify approvals and information accuracy before processing employee documentation.
- Maintain current external employee forms and update records and job descriptions using consistent naming conventions.
- Conduct onboarding check-ins with new employees within their first 12 months.
- Maintain onboarding trackers and coordinate distribution of welcome materials.
Employee Benefits Administration
- Coordinate the Southern Cross program (NZ), including reporting, plan alignment, issue resolution, and benefit uptake tracking.
- Manage Employee Assistance Programme administration and communication.
- Coordinate Long Service Leave recognition activities, including certificates and payroll submissions.
HR Reporting
- Maintain HR registers covering hires, exits, and employment changes.
- Support preparation of HR reports for HR leadership and senior management.
Exit Interviews
- Conduct exit interviews where possible.
- Escalate significant concerns to HR leadership.
- Prepare monthly reports highlighting trends and risk areas.
General HR Support
- Monitor and respond to HR mailbox queries or escalate as required.
- Assist payroll and recruitment teams with related queries.
- Support training coordination activities.
- Contribute content to HR communications and presentations.
- Build collaborative relationships with business leaders and HR stakeholders.
- Support investigations or employee data reviews when required.
Projects (Ad Hoc)
- Assist with HR transformation initiatives and project activities.
- Review policies and procedures to ensure compliance.
- Support employee engagement and community initiatives across NZ and Fiji.
Policies & Compliance
- Promote understanding and compliance with company policies and procedures.
- Ensure adherence to safety, HR, and security practices.
- Undertake additional duties as requested by management.
Competencies Required
Service Orientation
- Delivers on commitments and prioritizes customer outcomes.
- Understands stakeholder needs and aligns actions accordingly.
Relationship Management
- Communicates transparently and proactively.
- Demonstrates active listening and responsiveness.
Teamwork
- Collaborates respectfully and values diverse contributions.
- Supports colleagues to achieve shared outcomes.
Responsibility & Accountability
- Follows safety and environmental practices.
- Considers impacts of actions on stakeholders and community.
Qualifications
- at least College Graduate
- 12 years administrative or clerical experience
- 12 years experience in an HR coordination role
- Willing to work on a hybrid setup.
- Can start ASAP
