Human Resources Business Partner

Why This Role Matters

As an HR Business Partner, you will be the trusted HR advisor for client teams. You will anticipate their people needs, recommend practical solutions, and make sure employees get fast, compliant HR service. This role is key to growing our clients businesses through stronger HR, and it gives you direct exposure to C-level leaders of enterprise organizations.

What You'll Be Doing

Partner with clients and the business

• Build strong relationships with client stakeholders by understanding their business needs and recommending the right approach
• Use data and insights to propose clear, practical solutions
• Join business reviews and presentations, and visit client sites regularly

Manage employee relations

• Guide discipline cases and make sure due process is followed under Philippine labor laws and company and client policies
• Run a proper exit process for separating employees, including quitclaim and waiver sign-off
• Use what you learn to improve retention and processes

Be the HR point of contact

• Handle day-to-day HR concerns from clients and employees, including documentation and certifications
• Run orientation, onboarding, and refresher sessions
• Run enablement sessions so employees stay updated on policies, guidelines, and systems

Keep HR service on track

• Meet all HR service level agreements on time
• Make sure beginning, mid, and year-end performance evaluations are completed on schedule
• Review employee movement records for accuracy and keep filings ready for audits and government requirements
• Support the People Experience Team on engagement initiatives

Support timekeeping and payroll

• Verify attendance, hours worked, and pay adjustments
• Handle or escalate discrepancies and manage bonus, commission, and deduction inputs

What You Bring

• Experience: 3–5 years as an HR Generalist, including at least 3 years in employee/labor relations. Account management experience handling 200+ FTEs and BPO exposure are preferred.
• Core Skills: Strong knowledge of Philippine labor law, employee relations, consultative problem-solving, project management, and clear written and spoken communication
• Tools/Systems: Microsoft Office Suite
• Education: Bachelor's degree in Psychology, Industrial Psychology, Organizational Development, Human Resources Management, or a related field
• Good to have: Customer-facing experience, conflict resolution skills, and a strong business sense. You should be open to night shifts and to working at any KMC site.