Human Resources Business Partner/HRBP

About AI Rudder

AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.

Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.

Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.

Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most

About the Role

As a Regional HR Business Partner, you will play a critical role in shaping and executing HR strategies that align with business objectives across the region. This is both a strategic and hands-on role—you will partner with regional leaders and people managers to foster a high-performance culture, while also diving into operational HR activities to ensure seamless execution. Working closely with country leadership and global HR teams, you will deliver value-added services that drive business growth, build robust talent pipelines, and deepen employee engagement across Asia markets.

This role requires proactive collaboration, strong business acumen, and a unique combination of strategic HR partnership, talent acquisition, and hands-on regional HR operations. You will serve as a trusted advisor to business leaders on all people-related matters while ensuring compliance with local labor laws and company policies across the Philippines, Vietnam, and other Southeast Asian markets as the business expands.

Office Location: Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, Makati City, Philippines

Work arrangement: On-site working

What You'll Do

• Partner with regional business leaders to understand organizational goals and provide localized HR solutions that enable business success across both countries, including workforce planning, talent strategy, and organizational development initiatives to support market expansion and scaling.
• Lead the end-to-end recruitment cycle from sourcing and screening to offer negotiation and onboarding
• Manage local job boards, recruitment platforms, and external staffing agencies where necessary.
• Support the localized performance management cycle, ensuring managers provide constructive feedback, clear KPIs, and actionable development plans.
• Facilitate career progression discussions, internal mobility, and succession planning with leadership.
• Advise managers on localized salary reviews, market benchmarking, promotions, and recognition programs.
• Manage regional employee documentation, employment contracts, and localized HR records—ensuring full compliance with legal requirements and company data policies.
• Partner with global HR centers of excellence (C&B, People ops and OD) to effectively localize and execute corporate initiatives.
• Lead cross-border HR projects and initiatives that improve organizational effectiveness and team collaboration.
• Serve as the primary point of contact for employee relations and disputes, providing fair and consistent guidance on workplace concerns.
• Design and execute tailored employee engagement programs that strengthen culture, morale, and retention while respecting local cultural nuances.

What we are looking for

• Experience: 5+ years of progressive HR experience, with a proven track record of balancing both HR Business Partnering and full-cycle Talent Acquisition/Recruitment.
• Legal & Compliance Expertise: Strong, up-to-date knowledge of the Philippine Labor Code; familiarity with the Vietnam Labor Code and regional statutory compliance is a major asset.
• Recruitment Skillset: Hands-on experience with Applicant Tracking Systems (ATS), modern sourcing techniques, and navigating recruitment channels
• Communication & Language: Professional fluency in written and spoken English is required to collaborate across regional teams. (Knowledge of Vietnamese is a significant plus but not mandatory).
• Interpersonal Skills: Exceptional stakeholder management skills with the ability to influence leaders, manage remote teams, and navigate diverse cultural nuances.
• Traits: Analytical mindset with a data-driven approach to HR metrics; highly adaptable, resourceful, and capable of thrives in a fast-paced, evolving environment.
• Bachelor's Degree

What We Offer

Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.

Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.

Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.

Meaningful Impact: Build AI solutions that create real value for businesses around the world.

Ownership & Autonomy: Freedom to take initiative and drive outcomes.

Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.