Human Resources Business Partner

3-5 Years

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Early Applicant

Job Description

Key Responsibilities

Serve as the primary HR partner for Content Moderation operations and support business objectives through effective HR strategies.
Provide guidance to leaders and employees on employee relations, performance management, disciplinary actions, and company policies.
Handle employee concerns, investigations, and conflict resolution while ensuring compliance with labor laws and company policies.
Support engagement initiatives, retention programs, and employee wellness activities to maintain a positive work environment.
Partner with Operations leaders in workforce planning, talent management, and organizational development.
Monitor employee attendance, attrition, and performance trends and provide recommendations for improvement.
Support onboarding, coaching, and development initiatives for employees and leaders.
Ensure timely and accurate HR documentation, reports, and case management.
Collaborate with Recruitment, Training, and other HR teams to support operational needs.
Participate in HR projects and process improvement initiatives.

Qualifications

Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
At least 3–5 years of HR experience, preferably as an HRBP in a BPO or shared services environment.
Experience supporting Content Moderation, Operations, or high-volume accounts is preferred.
Strong background in employee relations, performance management, and labor law compliance.
Excellent communication, interpersonal, and stakeholder management skills.
Strong problem-solving, conflict resolution, and decision-making abilities.
Proficient in Microsoft Office applications and HR systems.